I got this about two and half weeks ago. I love it!! I like how my strawberries are cut just the the way I like them when I make strawberry  syrup.  I like that I do not have to force chicken into the processor to get it shredded.  Making shredded  cheese is easier too. I have nothing  negative  to say because this product meets my expectations. The color is your natural  black color which is perfect for matching. The direction  were easy to understand and the food processor was easy to use. Great product!