The delivery was seamless. I got a text in the morning confirming my afternoon delivery. In the text they explained what will be done…delivery, assembly and take away packaging. I really liked this, because I knew what to expect. The guys were great. They arrived in the window time they gave me. They unpacked and assembled the chair without issue and made sure to take the packaging with them. I am truly happy. The chair is also beautiful and easy to operate. My only thing, I’m reclined in the chair which feels fancy and luxurious, but my back is hurting. I have a sensitive back so maybe I just have to get accustom to the firm cushion. Otherwise I love the design and look of the chair.