I must say upon receiving the washer i could not wait to use it!!  
once I used it the first time, no kidding, I noticed my clothes were cleaner and a lot softer! i was in desperate need of a new washer! I'm very glad I received the Samsung washer ! it is a great addition to my family      .

ps: the only downside I noticed was when I washed my comforters and sheets, I used the "bedding"  option and it kept saying 10 minutes to finish" it never finished!! i had to stop it manually because it wouldn't finish the cycle with the bedding option. I'm not sure why.