I've owned this product for 3 years thought it was okay. Then I came home one day to find water on my floor and my sink cabinet soaked with water. After swearing and yelling I calmed down, cleaned up the water and started to inspect. Found out a plastic hose inside the unit was broken. It was cracked I'm assuming due to the heat. So here I am 3 years later ruined cabinet, no instant hot and now I have to buy a new one. Great product insinkerator! (Sarcasm)