Terrible customer service. 
I ordered this door, but they sent a different grey door, made by a completely different company. We had this in storage for a few months while the addition was being finished and when we opened it and realized the mix up, Wayfair refused to do anything about it. They insisted the door they sent was comparable. It was not. The one they sent was a cheap grey flat panel laminate, no herringbone and very poor quality. The template for the handle didn’t even match the handle provided. The handle was supposed to be a reverse-able but one side comes pre-drilled. Very disappointing.