We bought this sofa just over 7 months ago, and the seat cushion are already sinking in. How can any sofa seats deteriorate so much that when I sit, i cant feel any softness? So much so that I can feel the wood of the base.

The first problem with this sofa was that the base unit was sent broken, which I have to say that it was replaced by the company, so i'm not complaining about that - but i'm bringing it up so that you know that this is the same sofa. Also, thank you for replacing it.