Good service and quick delivery as usual. Wok looks well made and a nice size. Heats up quickly and holds temperature, just what you want from a wok.
Reason for the loss of a star is that the thermostat control switch on my product seems to have a problem : 
With the thermostat switched to off, when you switch it on at the socket the wok comes on for about 10 seconds then switches off and works as it should. In this 10 seconds it gets hot enough to burn, so an obvious safety issue.
Being aware of this anomally I can use the wok safely and luckily it's only me that uses it. However, this is a problem that should not exist.
Hopefully this is a "one off" problem with what is otherwise an excellent product.