My ordered arrived a day early, so that was exciting! The side of the box had a hole in it and all of the nuts, bolts, and washers were scattered around the box. Luckily, nothing managed to make its way outside to be lost forever in the abyss. My boyfriend put the headboard together and it did take him longer than anticipated. Like previous reviewers have commented, one step is out of order. We also had to make a run to the hardware store because the bolts were too large to fit in the holes in our bed frame. Once we had those it was smooth sailing. The headboard looks exactly as pictured and it's definitely good quality. I love it so much and it has made our room feel more homey. Despite a few minor inconveniences, it's a fantastic buy for the price and I would definitely recommend to anyone.