This gazebo is a great addition to our patio. The process of building it went smoothly for my wife and me over a 3 day period as we worked slowly and carefully. I stained the wood ahead of time to match our deck, and am glad I did. The company's tech crew was easily reached by phone, as they advised me on the staining process. This building project proved to be a worthwhile experience for my wife and me. The only regret was not soliciting more help in loading and unloading the heavy shipping boxes. We made it work, however, and are proud of the accomplishment. Besides, the gazebo is truly functional and beautiful...looking forward to many hours in its shade.