I got this chair recently in order to set up my home office. This chair came neatly packed with all the parts and set of instructions for assembly. It took me around 30 minutes to complete the installation. The fabric used in this chair is of superior quality. The headrest provides good support to my head and neck. The cushion on the lower back provides ample lumbar support. I love the feature that I can adjust the height of this chair to suit the needs of different members of my household. Overall I love this chair.