Part M - the riser that inserts between the base and the canopy post - is missing. Another China quality control failure. The umbrella I received is perfect if you're shorter than 4 feet tall.

Been on hold for over an hour trying to get support. Wayfair - guess what - there are 40 million people out of a job. There's plenty of work from home labor you could hire to pick up the phone instead of grovelling in recorded messaging "coronavirus blah blah blah delays blah blah blah"