Bought this couch at the end of April. Had it in storage while the house was being renovated until about 3 weeks ago when I finally opened and set it up. Today I sat down on it and there was a loud cracking sound and now the left side is sinking in- feels like youre sitting in a hole. Mind you Im not a big guy Im about 165 lbs. Contacted Wayfair and they said it wasnt under warranty and gave me the manufacturers phone number. Its late so I havent called yet but I looked into the company Mercury Row and its owned by Wayfair....