Well the material and pieces look and feel nice, nothing arrived broken but I could only go 8 pages into the instructions manual (28 pages total) because this step required 18 of the 6x35mm screw that I only received 8 of!!! After contacting customer service they said they would ship me the missing screws in 3 days and they wouldnt arrive for a week after that! My livingroom is in absolute shambles after getting rid of my two single kennels  TV console and Im supposed to deal with this for a week and a half Where do i put my two dogs This has caused such a huge inconvenience and Im very, very disappointed.