All pieces were accounted for and got the instructions but even with that it was a little pain to assemble (2hrs since i also didnt have a charged drill at the time lol).  It wasnt as durable as i thought it was going to be for the price i paid (even with the black friday sale going) but overall, i already bought it and it looks great and works great. My husband wears a size 10 and his shoes fit perfect without twisting sideways. Overall, i have no real complaints! Also purchased the rug, vases and calla-lillies from wayfair at the same time to tie everything together at once. Very happy with everything i bought.