I love this fireplace, I had all the right pieces and parts and put it together with my husband and our 9yr old son. We took our time and my husband builds everything so the most meticulous part, he perfected which were the doors and their unique hinges. If Wayfair is missing something theyre great about reshipping but it wasnt needed in my case. Everything was perfect. It took us a minute to figure out the heat settings and how to turn the heat without the fan blowing, but thats fine. Instructions can always be better. Only thing I complained about is it went on sale and was 60 cheaper the day it delivered to me. Arrgh! But Im not going to be one of those people who review the product and complain about nothing pertaining to the actual product! So far so good, will try to remember to update if any issues.