I am very impressed with Wayfair. This was my first purchase with them. I got the wall art days before I'd expected to. I received texts tracking the package. Unfortunately, when it came, the packaging was damaged and so was the canvas. I called Wayfair and was told to discard the damaged art and they sent out a new one right away. No extra cost to me or extra fuss having to send back the damaged goods. I was very happy with the art, too. It looks gorgeous on my home office wall. I even received a 10% on my next order because of what happened. Thanks!