I have bought some larger items from Wayfair before but I was very nervous about buying something this big and heavy.  We bought it for a basement reno at or vacation house so we weren't even there when it arrived. It was left for our contractor to manage.  He's been a general contractor for nearly 30 years and he was super impressed how well it was packaged and what s sturdy product it was.  It arrived on time and not a scratch or ding on it.  He sent us a few pictures, initial install and then the finished product with the faucet in.  It looks beautiful, exactly as promised.  I still haven't seen in it person yet but my contractor assures me it looks as good in person as in the pics!