This mattress is the perfect combination of firmness from its coil inner structure and a softer upper memory foam padding! It's very high quality construction, and the mattress is not packaged in a box, so you don't have to worry about folding or compression issues that some other mail-delivered mattresses might have. I initially purchased a memory foam mattress that didn't quite work out for me, but it turns out that this hybrid mattress is perfect for a back sleeper such as myself! On top of that, the pricing was phenomenal, as it was much more affordable than a similar mattress at a larger in-person mattress outlet!