Highly disappointed with Wayfair all around on this one. When installing a screw piece busted through the side of the leg / end board. A drawer wheel piece came broken in the package and a few of the laminate stripes on the drawers were pealing off right away. First on the product itself: Once put together it does look and feel like the photos and description. The quality is a little less than anticipated, but not bad. I like the color and look. Second: I reported my issues to Wayfair customer service with NO RESPONSE yet as of this post. You have an option when clicking return to send a message with photos to Wayfair's customer service. I felt I sent a very detailed message with 4-5 photos of the issues I described above. It's been at least 4-5 days with no response. A bit upsetting considering all the issues I had above.