This mattress isn't lying when it says it's firm. I know it'll take some breaking in time, and I hope it'll be softer then. Until that moment, I'm going to pick up a mattress topper to give a little extra padding, and maybe a better pillow. But I do like this! It arrived on time, they brought it down the stairs and to my door, and it looks great. It even has the edge support they say it should! So far I'm quite happy. I'll review again in a few months to let you know if it stays that way.