The top had a manufacturing defect and 24 of the 288 fasteners was missing.  The first replacement top was so poorly packaged it burst open in transit.  I found it outside of the box and leaning against the house with a gouge in it and foam packaging all over my lawn and street.  The second replacement top arrived intact, but 3 of the 4 corners were smashed.  The missing screws were not in either package.   The fourth top was special delivered with a minor manufacturing defect, but by that time I was willing to accept it.  The screws finally came, but I had purchased replacements at Lowes prior to that just to continue with the assembly.  Once assembled three weeks after the first delivery, one of the lower drawers is warped and will not completely close.  It is a beautiful desk, but with the hassles in getting replacement parts, I would not buy it again.  The really sad part is now the desk is on sale for about $100 less than I paid a month ago!