The ratings for this lamp were great and I decided to buy this lamp for our living room. I was a little hesitant to buy from a brand I had never heard of, but I'm so happy I did. The shipping was a little delayed (not the fault of Brightech) and I connected with customer service to see if they could assist. They were so kind and helpful and I was extremely satisfied with their support. The lamp turned out to be great as well - we have had it for 6 months and love it.  Great quality for a very reasonable price. I am now looking into buying another Brightech lamp for our home office.