Let me preface, we love this collection, we purchased the table, bench and 4 of these chairs. Upon arrival one of the chairs was badly damaged. Wayfair customer service was absolutely wonderful. They sent out a replacement set (since they are sold in 2s). The replacement set quickly arrived and both of them one more so than the other were broken on the bottom. I am really disappointed with these chairs, everything feels solid, but when half of them (3 out of 6) arrive damaged it very disappointing.