IF THERE WERE FAR BELOW ZERO, That’s what this would receive.  IT WAS INFESTED WITH BUGS!!! One climbed on my hand upon opening, then slowly inspecting, I saw more…and casings!!!  

“Customer Support” didn’t exist.  I was told to call a pest company, pay for it, maybe or maybe not get reimbursed.   THEN, I was told that Wayfair would NOT be picking up the infestation I threw into my grass in the front yard. 
 
I HAD TO PAY FOR SOMEONE WILLING TO HAUL IT TO THE DUMP!!!!!

AND….I HAVE NOT BEEN REIMBURSED FOR THE BED. W.T.F