I bought two twin beds with my purchase. The package arrived on time and was  did not have any damage. The setup is fairly straight forward and easy and has all the right tools for assembly.  The reason for the 3 star rating is primarily due to the fact that the headboard does not seem to be sturdy after installation and is a bit wobbly when you rest your back against it with a pillow. The product looks just like in the pictures and is quite elegant. The material could have been more sturdier which would have certainly increased my rating for this product.