Words cannot describe how much I hate this bed. 
After roughly four hours of assembly, the crossbars on the bed are horribly bent. 
This bed has an engineering defect by not having any floor support for the middle of the bed. 
I'm going to have to receive replacement parts (fingers crossed that the Customer Support team responds to my issue), disassemble the bed, reassemble the bed, and add my own custom support for the middle so the bed will actually work. 

If there was any relatively pain-free way of returning this giant piece of furniture, I would. 
But once you buy something this size, you're stuck with it. 

Do yourself a favor and DO NOT BUY this bed. 
Unless you like building furniture, and then rebuilding furniture, and then modifying that furniture to fix engineering defects in the design.