When I ordered, I needed the bed delivered after a specific date. Customer Service said that the delivery company could just hold the item at their warehouse. I ordered it, it came earlier than I wanted and it wasn't as easy as it seemed to have the delivery company hold it. I let them deliver it early, which ended up being okay, but not what I wanted. The delivery men were great and brought it right up to the condo. It was a bit of a hassle because none of the Wayfair assembly companies will put together Murphy beds any longer so I had to hire a handyman, but he put it together in a couple of hours. All in all, this is a great Murphy bed for what we needed and has additional storage for linens and pillow.  When I had to contact Wayfair Customer Service regarding the delivery and assembly issues, they were very helpful and understanding.