Bought the 10x14 size to replace an identical rug that was ruined by our dog.  The one that we received was significantly bent and creased in the middle of the rug, as well as along many of the edges.  It's so bad that I'm afraid it will never lie flat.  The pile is also much flatter than our old rug (again, the exact same rug), and therefore doesn't show the color variations as well.  I'm very disappointed in the packaging and shipping of this rug, as I suspect it has permanently ruined a lovely rug.