I never thought I would look back fondly on Ikea's baffling directions, but South Shore makes Ikea products look very simple to assemble. We had to re-start several times after discovering errors, either on our part, or on South Shore's. Still, once the bed was assembled, it looked handsome and felt solid. And when I called them for a replacement part -- a fairly large one, as it happened -- they cheerfully agred to ship it right out via FedEx. Overall, so far, I am very pleased. Oh -- this bed was purchased for my young daughter.