I was so excited I was finally able to finish my LR when my box came in. 

No words can express my disappointment when this item was received.  So, first I call my tech had him come in immediately to install it. When he took it out the box it was broken. One socket broken not bent or unscrewed it was broken. 
What is concerning was the fact that the box was re-taped and put into another box. Thought nothing of it, then it hit me.  I was shipped a previously open boxed.  Totally disappointing I felt cheated.  Text co. Hot a solution I Was offered 20. No, that’s not going to fix this problem and to make matters worse it’s a discontinued item so they couldn’t replace the item.  It didn’t ￼say it was a discontinued item on the page.