Delivered on time with a courteous driver.  However, this bed was a proper pain in the neck to put together - the instructions aren't great and the metal poles are finished poorly.  Even with every screw and nut tightened, it squeaks when I'm turning over in the night and I don't weigh much.  It's probably ok for a spare bed, but if you're looking for a consistently good night's sleep then you're going to get what you pay for with this.