0 stars - primarily for the customer service by wayfair. Never ever we are touching wayfair or allmodern anymore. Ordered a huge 9X12 rug which came folded and it just wont lay flat...it has bunch of fold marks and edges that just wont straighten. Wayfair charged us 25% of the product's price for returning...stay clear of this company folks...I cancelled other pending orders too worth thousands...