Great features for the money. Works very well and isn't noisy. I've researched high and low and there isn't a better 12000 BTU window AC for the money.

**NOTE** This unit fits in an opening slightly smaller than the advertised 17" height. My window only opens to 16" and I was able to install it safely, although I had to BE CAREFUL INSERTING THE CHASSIS INTO THE WINDOW ONCE THE FRAME GUIDES WERE INSTALLED.