Arrived late, a week after the 'guaranteed' date (which I'd taken as a days holiday). Communication poor and late, I was informed the despatch would be late after the fact. The product isn't great quality (but OK), the instructions are abysmal -almost incoherent- and the kit incomplete. Given these were the only things they needed to get right, pretty appalling all-round. Wayfair were pleasant but powerless. I've given it one star, mainly because I can't leave zero, and because, to be fair it looks pretty good on the wall... hopefully it'll stay there.