The supplier left a hand written note in the box stating they're a small business and asked that I post a review if I liked the product. Well... My order was for a vertical white plaque with 4 silver numbers and I was sent a horizontal dark grey plaque with gold numbers and one digit is missing too.  Furthermore, there aren't any holes in the plaque to attach the numbers either.  In the end that last bit is fine because I wont bother returning an reordering, I'll just buy another set of numbers at our local hardware store...