We bought this about 6 months ago and our family does not like this toaster.  It looks great which is why we bought it but it is the slowest toaster I've ever had.  It takes FOREVER to get a piece of toast and it will toast one side better than the other.  Also the lever to push the toast down is not always catching now.  We're having to push it down a couple of times.  For the money, I don't think it's a good buy.  Looks great - works so so. [This review was collected as part of a promotion.]