I read all the 1 star reviews for the 2qt air fryers and decided to go for the bigger 5qt one. So far, it's been working great and I haven't had any issues. The only thing I've struggled with is flipping the contents, but even when I can't flip them, they still turn out okay, which I guess is a credit to its heating design. Overall, just make sure to follow the manual instructions and you should be good to go!