I honestly really liked mine- kind of confused with some of the reviews- yeah I had to stuff it myself but they sent extra stuffing and I honestly couldn’t have fit any more stuffing than what they sent if I tried so it’s a very firm and fluffed out back pillow. Is it super functional? If you’re larger than 5 foot 10 or 160 lbs it may seem a little small but for me it’s very pretty and I use mine with no complaints for comfort