I bought this pot filler in 2007.  It has worked flawlessly over the years with just a couple of minor washer repairs.  It started leaking today and seemed like a minor repair, but no one could repair.  I telephoned customer service to order the part I thought was the problem and something fantastic occurred…my wonderful and very patient customer rep said, “we’ll send out a brand new unit”.  That’s what I call standing up for the product they sell!  Their warranty is one of the best out there on the market!  This faucet has served me many years and now I get a brand new one…That’s what “life-time” really means!  I’ll be 70yrs soon…Mmmmmmm, life time!

Ps…I’ve sold at least four units because peeps have checked my pot filler in action!  The first question they ask is: “What’s That?!”