Short summary: Check each and every part upon delivery. This is not a complaint against Wayfair. Here's what happened. I ordered 3 of these. The 1 from Wayfair, the last one to be installed, came with a chrome instead of brushed nickel piece that goes against the shower wall where the brushed nickel shower head attaches. I don't have the option to correct this as the install date was outside of the allowable time frame from the purchase date. So it goes with extensive remodel projects that take months not weeks. My error was not to check each and every part upon delivery. Shower pressure is disappointing, but maybe that's par for the course. Our 40 year old, plain jane shower head had much, much more force. I will say that I love the hose feature on this model. It is simple to release and replace.