Mayfair went above and beyond excellent customer service to resolve a issue with shipping which is out of their hands.
In a nutshell 1 of the 2 packages was damaged in shipping and sent back to them by FedEx. I contacted Wayfair and they had already place the order to replace damaged item with no additional cost, also the item I received did have package damage and was missing one of the couplers used to construct the sheving, I contacted Wayfair and they place the order with the manufacture who shipped the coupler directly to me.
Overall the experience was great with the exception of SHIPPING.