When I first called about replacement hinges for my dual composter, I only hoped the parts were available. If they were available, I was hoping they wouldn't cost a fortune. Then I looked up my warranty, but was skeptical the hinges would be covered. Still, I would be happy just to be able to get the parts. I was overjoyed when I found out the parts were available AND that they were covered by the warranty! I ordered them a few days ago and they arrived today - at no charge! Things couldn't have worked out any better. My wife loves that composter and now she should be able to use it for years to come. Thanks Lifetime!