I was satisfied with the features of the LG Bottom Freezer Refrigerator both functional and appearance except for the LG ThinQ Application Smart Functions.
The instructions for installing and using this software is somewhat confusing and I never was able to get it completely up and running. Was able to get the LG ThinQ Application installed on my cell phone but never could get my refrigerator model registered with the software either in auto or manual mode. I have not yet tried to contact HELP at 77228. At this point I feel that the model I have does not even support the LG ThinQ Application which may be the reason for this problem. I don't really need it to use the refrigerator so I haven't pursued trying to get it to work. You can spend a lot of time in resolving software issues so I don't have it right now to get something working that I don't need.
This model is fine with the manual controls and the cell phone connection is not required for a necessary function of the system.