So I wanted this due to my wife and I love nugget ice usually to snack on and how it is for drinks. Now that we have it we can't stop using it! Easy to setup and get going following the instructions. Also, doing the routine maintenance keeps the ice fresh tasting. When the box says that it will make ice within minutes it truly means it. I had enough to fill a cup within the time stated. If the ice melts when not being used it gets recycled and refrozen which is why the maintenance is a must! Everything is so simple to use and keeps providing wonderful nugget ice!