I have owned this for several months. I have owned many cordless vacs prior. This one is nothing special. It works and kudos! it comes with 2 batteries. Now, for some reason my batteries both died- won't recharge but I called LG and they are sending new batteries without a hassle. As it should be. Now, what I hate about this unit is the upholstery "brush", It's not a brush at all. Its a rubber thing with bumps. Doesn't work. What I love: the push-down lever in the dirt tank. Love this! So, thumbs down on the upholstery brush, thumbs up on the dirt tank lever. Overall, before the batteries would not charge it seemed to work fine.