Beautiful chairs.  I ordered two of them and when they arrived the printing on them was upside down.  Called customer service and spoke with Jamie and she was an absolute pleasure to deal with.  It was no problem and she sent us 2 new ones.  Unfortunately when they arrived one of them still had printing upside down.  I then called her back and she put an order in for another new chair.  She told me both times to donate the chairs (3) to a charity which I thought was so great and kind.  I am now waiting for the new chair to arrive and am keeping my fingers crossed that it arrives right.  The chairs are beautiful and worth what you pay.  Do not hesitate to order them.