My review of:
Service- #1 my order was placed on hold until I contacted them concerning my address involving their system glitch! #2 out of 3 boxes of the same stools,  1 was the wrong color. All 3 times I called in the Customer Service Agent was courteous, kind and helpful. I had to return the wrong color product,  of course. 
Product: Alia Short Stools-they look to be excellent quality BUT, they need a stabilizing ring on the legs,  as they won't hold up overly well in long-term use. 
I bought 3 boxes of 4 each @ $104 each box. My use will be occasionally, so I'm keeping them.