We knew what we were getting, having read many, many reviews - so only complaint was to be expected considering what we'd read - when standing up and getting out of the chair, you have to kick the footrest back into the chair quite forcefully to get it to return to it's upright position- we'll see how I do at that with an infant in my arms... but the height, support, recline position and soft fabric - as well as the look of the chair overall are quite nice for the money.  

Pros: Value, easy assembly, soft fabric
Cons: first chair was defective (but a 2nd was sent relatively quickly and was OK)