Comfortable and looks great. My only complaint was that the two holes to attach the arms to the upper pad did not line up. They were between 1/8th and 1/4 inch off that required me to drill out the holes so I could put the chair together. As one can imagine the plugs to hide the screws didn't quite fit right afterwards. But nothing a little wood putty can't fix. For less than $200 for a chair, not bad. You get what you pay for.