This is my first Ninja unit that I have purchased. It works as advertised, but the the the small dings and the door trim being bent on top and bottom lead me to believe that the unit is a second, or returned unit . I will move the unit to my downstairs kitchen as it looks cheap the way it is . I am not happy with the units appearance. 
I think if I purchase another one I would have to see it first before I buy it .