The rug arrived in the amount of time promised, the colors are really pretty and EXACTLY what I wanted. 

The quality of the rug is less than what I was expecting and I wish the rug was thicker. I called an voiced my concerns to customer service and they were EXTREMELY helpful. I appreciate that. 

Overall, i will buy again from this company, but will stick to the smaller throw rugs and not the 8x10 main rug for my main living space.