I bought this two months ago and quickly found that it took five steps to reheat a coffee mug versus one step on our old microwave!  Then the microwave door locks.  It doesn't trust you to know that the food is hot.  It goes into a cooling cycle that you can bypass with several steps but then must undue to unlock the door for future use.

Plus it didn't come with a new broiler pan!  Unbelievable.