This couch is great especially for the great deal I got. It arrived right on time and the delivery courier was extremely professional. The couch arrives wrapped up pretty tight and went through my narrow entry easily. After I unwrapped it I just had to vacuum up all the fuzzies and put the feet on. The upholstery is a durable black and textured fabric. Online it looked dark gray but it is actually black. The couch is pretty comfortable and firm.  It is nice and supportive so I don't think the cushions will break down fast like a cheap couch does.