I bought this shower faucet approx. 5 years ago. In the last few months I have had a problem with the hot side not working properly, while I also had hot water coming from the cold taps on a nearby vanity faucet. This was traced back to the shower faucet by a licensed plumber. I contacted Pfister and they are sending me a replacement part free of charge. I am very impressed with the service and the unit. I would recommend Pfister faucets to anyone.