Futon arrived as described.  It shipped in one huge box. A little issue with shipping the FedEx truck had an issue with paint in the back of their truck, thankfully only the outside of the box was damaged. This took me a few hours to put together as the instructions are not quite clear. A few times I had to take things apart and rebuild them (note this is not my first time building furniture) I was also stuck for quite a while deciding which piece was the seat and which was the back as both pieces are identical but the steps called for different bolts/nuts in the end either piece works. Mattress is not the best but I bought it to use for extra sleeping space for an occasional guest so it should work for a while.