First refrigerator delivered had holes in the water lines on the back so water flooded into our basement when we tried to fill a glass.  It is not truly counter depth as we had to pull it far out from the wall so the doors would not hit the adjacent counter tops.  It is very loud - a lot of clicks, hums and buzzing.  I like not having water take space from the door but the button for water on the inside is very hard to press and requires two hands so we have yet to use it because it is too much of a pain.  The freezer drawer also sticks and requires one hand to stop the fridge from rolling while you pull the drawer with the other hand.  Also I expected better construction of the inside shelves and drawers which are very flimsy and hardly better than the cheap fridge in my basement.  So disappointed.  I waited a long time to get my dream fridge and it looks like I will have to keep waiting.