This coffeemaker is amazing! I like the fact that it is stainless steel and cool to the touch because when I’m half sleep in the early mornings, I can be sure that I won’t get burnt! Not to mention it matches the rest of my kitchen appliances! I love the vortex water flow, you can literally hear the water flowing! The carafe is awesome at keeping my coffee hot on days that I work from home! One of my favorite features of this Black and Decker coffee maker is the “Sneak a Cup” because I can be impatient at times. The auto cleaning feature makes for simple cleaning as well. Also, with the large 12 cup capacity pot, I never have to run out of coffee. I love love love this. Strong cup of coffee every time!