Product came damaged. Hinges on box were broken and the corners where they should have been screwed in were chipped and damaged. I tried to return it and it was the most difficult and frustrating customer service experience in a long time. First I filled in a form. Then someone texted me and asked me all of the same questions that were on the form and then asked more of the same questions. They obviously never looked at the form or the photos I sent. After several texts back and forth I am informed they will send me replacement parts. It is 100% clear from the photos and damage description that replacement lasts will not address it and in any event why should I have to screw in new hinges?  Totally unacceptable result. It is too bad because the boxes are pretty but the return process was horrible and is still not resolved. I am not sure I will order from them again as it is really bad service.