We recently purchased this product to replace a toaster from another manufacturer that finally died after 12 years. Based on the quality of our current KitchenAid products, we found this one to have what we need. From the very beginning, it has been, by far, the best toaster we have every owned! We like the Bagel and Cancel buttons, and the large control for the color setting. Speaking of color, the red / stainless works for us, and matches other KitchenAid products we currently have. There is one thing that I would like, however to be improved upon: Some bread products are small, and, when they pop up, you need to use a knife to remove them, as they do not pop up high enough to pull the out. This is a minor issue, but, again, I would like to see an improvement to this. Again, this is a great product, and I highly recommend it to anyone needing a quality toaster. [This review was collected as part of a promotion.]