I really like this unit!  Read the instructions and learn that it weighs your load and adjusts water usage accordingly. It balances loads, too. If bulky item, use bulky setting. Has “speed wash” cycle. Lots of water temp selections. Know to load it, add detergent, select cycle, close lid, push start, watch lock lid light, listen to 2 spurts of water (weighing load) then cycle starts. Push pause if you forget something, lid unlocks shortly, add it, close and push start again. Easy Peasy after you read directions! 
Dryer has many settings. Lint filter in door. I use wool balls to keep clothes loose. 
I’m very satisfied after 1 month of using it.