I got my chair last week but it had no remote and had the wrong power supply, but today I received the right power supply and the remote, woohoo. Is a great chair, took me a little time to get used to it cause it sits you up a bit higher then the normal recliner. Now that it’s getting broke in it is comfortable. The heating is only on the lower back though, would have loved more hearing spots. But a great chair for the price.