The Ordering and shipping process from Wayfair was what you would expect from any reputable B2C website... no issues there. Having said that and after dishing out $500+ X 2 for these cabinets, I expected better quality. Looks like furniture I could have picked up at IKEA for a fraction of the cost....so happens that they did not have the correct dimensions I was looking for. One of the slider doors is way off and when closed, a very visible gap exists at the top of the door when flushed to the end of the unit.... again, very disappointed with the quality for price paid.