After thoroughly testing this product, I have to say it’s a decent toaster. It offers wide slots so I can make regular toast as well as bagels and thick toast. It has some great settings on it for frozen items that actually works. We even use it to thaw out hotdog buns! It has held up very well for us and we use it regularly—3 or 4 days a week at least. The dials for how dark or light you want your toast are decent but they are definitely not perfect. To get something lightly toasted you nearly have to put the dial all the way to completely light. But, it’s usually that way with other toasters I’ve had in the past. Overall, I’d say this one has been a good toaster. [This review was collected as part of a promotion.]