Great product. I love the 2 in 1 feature. If I am just making coffee for myself I can just make 1 cup. If I have guests over and need to make more then I have the pot option to use! The sleek black appearance goes well with my kitchen. I will say that I wish the part that you put a k cup in was slanted. Having it open straight up makes it difficult to have the machine placed under a cabinet. I have to slide the machine forward each time I want to use a k cup. Additionally, you have to order a water filter separately. I have well water and absolutely need a filter. Lastly, the price. I can not justify spending this much when there are similar products for much cheaper