I was impressed with the way the hardware was packaged! Very neat and organized - making putting it together much easier. I did run into some issues with the screw holes not aligning  the instructions being backwards on 2 steps, making me have to undo a step to redo it it after. The wood inside was coming apart when I opened it - definitely cheap wood. The couch is fairly comfortable yet firm. I was pleasantly surprised with the quality look (despite not being solid). My husband especially likes it. Perfect for a small sitting room or entry.