We purchased this kitchen Pfaucet several years ago and misplaced the spigot head because we had a portable dishwasher. Since, we have installed an under-the-counter dishwasher and called to replace the spigot head. The customer service rep was very kind and helpful. We had a new one within a week or so. We enjoy the looks of the Pfaucet and how it works. Have had many compliments on it.