This is my 3rd Black and Decker coffee maker (water comes from a well) in the last 9 years. They have all made a great cup of coffee. I tried another brand before I bought the 3rd one because of the reviews that the other brand was receiving. It didn't compare to the Black and Decker. I returned it and bought my 3rd coffee maker. The control buttons work especially the cleaning mode. The clock is very accurate and keeps the correct time. Only complaint is the 1st two makers had a water filter included and this one doesn't. Surely a couple of filters and a holder couldn't add that much more to the cost.