I order this door mat along with an outdoor rug. I received the rug on October 17th. I says that the doormat was also delivered. I am frustrated because as I am trying to resolve this I see that there is no option listed for Item not delivered other than to try to track down with UPS or FedEx. I do not have time in my work week to be dealing with this issue. I also find it odd that Wayfair says that if that doesn't work they will take care of it. But there is no phone number or email to contact them. Really just want my money back.