I love the idea of this iron with the steam feature, however, I cannot get it to work.  I read...and reread....the literature and tried for about an hour...but nothing.  If I use the iron with the steam function to iron clothes, that works fine.  When I switch the lever all the way down to try to steam a shirt - nothing!!  No steam at all comes out.  I tried calling customer service, but they are not open due to Covid...understandably.  I will try to email them for assistance.