While looking for a kitchen faucet, we compared Moen to Kohler and found the Moen to be more durable and sturdy. Our Son works for Kohler so we tried to compare based on looks and customer ratings. The plumber that installed the faucet said Moen is one of the best as far as customer service and said if we had any problems at all, Moen is right there with answers to problems or replacement parts. So far we are very pleased with the looks and ease of using the faucet and feel really good knowing that if there is a problem, customer service is just a call away.