We had specified that this Bird Cage was REQUIRED upon delivery because my wife has had multiple back surgeries and is disabled. We had her SUV backed up so the delivery truck could load them directly into the back from the FedEx truck. It was snowing and he/she took the packages up to the gate and set them in the MUD and covered the tops with Plastic, Rang the Doorbell located at the Gate and LEFT!!! There is a  Permanent sign at the gate that says THIS BIRD CAGE REQUIRED. My wife had no choice but to drag the packages back to the SUV because the bottoms were in the mud and painfully load the into the SUV. She threw her back out in the process and is STILL in pain!. This was UNACCEPTABLE!Cons: SHIPPING SUCKED