I ordered the black tufted square arm sofa. I believe I received a soft that was originally returned as some pieces were already assembled. Two of these parts were broken - the front panel was in an L shape when I received it - it’s supposed to be straight. The back panel is broken on the left side (sitting down) as it bends where it’s clearly not supposed to. I can’t see where as it’s internal. 

I would not expect these things as I paid over $450 for this sofa. Very disappointing.