First one came badly damaged.  Thank goodness the delivery driver had the good sense to ask me if I wanted him to unpack it so we could inspect it before he brought it in the house.  (Obviously, he knows from experience that damaged items are a regular occurrence.) First one had leg totally cracked in half. Driver took it away (thank goodness cuz my garage is full of very expensive trashed chairs from Joss and Main that I have to pay someone to take to the dump) and the credit for those chairs somehow does not seem worth it).  Second one arrived and it was perfect.  Drivers were wonderful and agreed to unpack and help inspect before it came inside.  Really not gray at all, more  of a taupe color.  Worth the wait.