Arrived in perfect condition.  Very comfortable, however, not a good fit if you are a tall person.  I'm 4'10", and it fits me very well, however, my husband is 6' and his feet hang off the end when reclined.  It's the perfect size for our smaller space and doesn't require a great deal of wall space for reclining. We purchased the manual option and it reclines easily, but a bit hard to return to upright.