A handy man came out to build our office desks. 3 desks. 
He showed up late. He did not use the instructions. He made such a mess of the desk I had to trash it and order another one. After it took him 5 hours to destroy the first desk. I asked him to leave. 
I contacted handy. 
They sent out another handyman the very next day. 
I was so so very happy with this person. 
Wayfair refunded the handy charge completely. 
It all turned out great.