When I opened the box and looked at the instructions I was instantly overwhelmed. They cram a lot into each step and the diagrams can be tricky to understand. Also, the wood easily chipped during the building process. Some of the holes didn't line up and I had to make my own. Also, for some reason there were a lot of red marks all over the black wood which I had to cover up with a sharpie. I didn't ask for a new one because putting it together was so challenging the first time-it took almost 3 hours! It does the job, but I would tell friends to pass on it.