I made the mistake of ordering this like 6 weeks before I actually needed to open it (I moved, just got the apartment this month). One of the support beams is busted. 

Customer service is unwilling to help me at all, they just keep telling me to contact the manafacturer, which is some random factory in China.

Dont buy this, and dont buy anything from Wayfair. Theyll just screw you over.