I haven’t contacted Wayfair yet as I’m waiting on my other items to be sure there are no other issues but this chair seems defective. 

Just where the back and seat meet, you can feel the pressure of the hard surface. There’s nothing you can do about it other than stuff a pillow or towel there. (My picture shows pillow with gray pillowcase stuffed in the gap.) It looks awful but helps. You still need another barrel pillow there to help. It’s simply not enough cushion where your bottom sits and there should be no gap there. Also site pretty low. The instructions to install legs aren’t great and the holes where the legs should be installed aren’t cut properly. 

The plus is the color, perfect-not too dark or washed out.