Shipping was quick and the item received was precisely as advertised.  I have a bad lower back, so I bought this to try to add a little something to my aging mattress.  It was easy to attach and the linens easily fit over top.  It is incredibly comfortable, though the memory foam clusters could be a little more firm.  There's actually a fair amount of space between the clusters where there's minimal padding.  I would recommend this to others, but warn that the memory foam clusters aren't nearly as firm as the "leading manufacturer's" memory foam.