I love it. It's true to the pictures - maybe a bit nicer than the pictures even.  The finish is nice.  The fireplace works well & pumps out the heat nicely.  The remote is much nicer than the other manual switch type - it has more settings for control of flame & temp. The flame is not realistic, but it is really nice to look at & adds ambiance.  Exactly what I was looking for.  I do wish it came with a finish touch up pen - there are a couple spots that could use a touch up, but I'm sure no one else will ever notice :)