Overall it's a nice loveseat. I ordered the 'navy' color and I quite like it, even though it looks a little more teal that it does in the product photo. It's very firm, like many of the other reviews say, but comfortable. I did notice that two of the tufts on the seat are much looser than all the others, which was mentioned in another review I read, but I don't want to pay to have the carrier send it back, so I'll be keeping it.