Love this set... Was frustrated that we didn't receive a bag of bolts and feet for one chair but called them and they sent replacements. I would rate this furniture based on the quality not the customer service. The tables wicker starts to sag on the top at the end of the day. You can see it under the glass. I think it's because it's so hot but you barley notice it and it goes back to normal after sundown.  It took hours to put together! Was a pain but well worth it. I give it 5 stars for now but despite the table sagging because we live in Arizona and is unbearable right now. I will change my rating if they don't hold up.