This sofa is pretty nice. Really like the look of the fabric. The back pillows are quite soft and comfortable, but the seat cushions are very firm. Only issue we had is that the hardware to 'lock' the two pieces together was installed about 3" off so that when the couch is attached to the chaise they are misaligned by about 3". It was fairly easy to unscrew one of the pieces of hardware and move it over 3".