I wanted to tell EVERYONE who is hesitant, who wouldn't trust ordering a bed online.. I was the same way but I would recommend Zinus to everybody I know... I've only had my bed for two weeks, if that, I don't know how I will feel in 6 months to a year but as of today don't even hesitate order this bed!!! ASAP!! My bed came beautifully packaged and secure... better packaged then other OVERPRICED  companies they did a great job with packaging... which was my main concern so thank you thank you thank you some more ZINUS!!!