Although it took a month longer to be delivered then they initially estimated, I loved it when I finally received it. I went over a month with zero answers from Joss and Main and the CSR kept talking me out of canceling. At the end, I am happy with the product. Not to mention the price was great. As for the sofa, I am 100% pleased. My only warning is don't expect large products to be delivered in a timely manner.