I am very disappointed with this chair and the entire Wayfair experience. First, I chatted with a Customer Support person before I bought the chair and then told me the wrong dimensions of the chair. What I received was not the same measurements that the Customer Support person provided in the chat. 

Next, when I first sat in the chair it was pretty uncomfortable. I figured that I would get used to it, but I have almost resorted to sitting in a normal chair in the meantime until I can find something that allows for more support. Lastly, the chair has started squeaking. not just a little bit... but enough that the chair is noisy during meetings and is a distraction. I tried to use WD-40 on the springs and it didn't help. Still incredibly noisy! 

Very disappointed.