Handy let my daughter make 4 appointments to have her new desk assembled and each time it was canceled. Finally, after 2 weeks they told her there's no one in her area. They didnt know this before she made 4 appts? Honestly, we should have been told when the desk was purchased because we NEVER would have bought it !!!!!!  
Now she has a 100 lb. box in her bedroom that she cant even lift in order to return!