This chair is cracked. We did not notice the cracks until we used our dining room a week later after it was delivered,  so of course the box it came in we already pitched.  I contacted Wayfair for  a new chair. Their EXECUTIVE team responded 7 days later via email stating we need to return the broken chair to them. And I should purchase the materials needed to package this broken chair for a fedex pick up. Then I may see a refund in 5 days. I asked for a phone call from the EXECUTIVE TEAM, to no avail. I should not have to pay to PACKAGE to return this large chair to them when they sold me junk for 279.99. But still no call from them. Do not buy from WAYFAIR. THEY MAKE IT IMPOSSIBLE TO RETURN BROKEN ITEMS!