I LOVE these chairs! -- I purchased "open box" items for the first time, so I was very nervous about what condition they might be in when I received them, but there were no problems at all.  They're beautiful, feel sturdy, and the "espresso" finish is a perfect match for my dark brown kitchen table.  Some reviewers complained about the firmness of the seat pads, but they do soften with use.  The vinyl covered cushioned seats will be easy to clean with grandkids around.  No parts were missing, and my brother assembled and balanced (read the instructions) all 6 chairs with no problems.  VERY happy with this purchase! :o)