I just unboxed this and am disappointed to find MARKED defects on my headboard.  There is an unwoven spot, marked with masking tape...if it wasn't right smack-dab in the middle, I might let it go, but as it is, I cannot put this in my bedroom.  There is also another spot on the footboard that I'm not sure what it is...
I'll be contacting customer service, but as of right now, the chat says I'm not eligible for a return.  I just want a replacement ASAP.