The bed itself is fine, but working out the delivery date with Wayfair was a nightmare. The original estimated delivery date upon check out was June 11, but I received a notice that the shipment would arrive June 6th instead - and I had yet to move into the new apartment where the bed was to be delivered. A customer service rep explained to me that Wayfair started shipping out early as a convenience to customers; but it seems to be that for big shipments like a bed frame - in which the person needs to be present at time of delivery - should be as predictable as possible. It doesn't help to suddenly change the delivery date. It took days and a lot of phone calls to FedEx to try and switch back the original delivery date, only to realize Wayfair had to do it from their end. I won't be ordering from Wayfair again.