I am furious! This item was ordered and scheduled for assembly this morning at 7:00 am and the young man from Angi arrived promptly on time.
There should have been TWO assemblers for a unit of this size and weight. There was no way he could have assembled this in 1.5 hours and even with an additional 1.5 hour and fee he could not promise it would be done.
The weight of this bookcase. The size of this bookcase should have informed you that two people were required.
This unit was to be installed and ready in the guest bedroom for my arriving family for Christmas and now it is sitting on my porch!
I have used your company numerous times and you always sent two assemblers. 
This is absolutely unacceptable and I need someone to respond immediately.