5 stars. When we received this beautiful chandelier it was missing some of the gold medal leaves. However still 5 stars, I called and customer service sent them right out! The box did come with 2 extra glass leaves and extra hardware. My office is 13x 12 feet and it’s prefect size. This is not a small chandelier. It’s an antique gold. Not a super bright shiney gold but an elegant one. I absolutely love it!!! It even came with the sheer chain cover, I used it because it matched the photo I have that is the center piece of the room. When you install it, the top has to be installed rotating one on each side for weight distribution.