These fans are hit or miss.   We've had a few of them.  Some are flawless in look and function.  Others have a terrible motor noise.  Sometimes the packaging is perfect.  Other times the styrofoam is totally destroyed, crumbled and buried in the motor.  When it works, it's a great fan, the light is bright enough and love the different temps on the light.  When it doesn't, you won't be able to sleep at night.  So I guess I'll call it wonderfully disappointing.