Our rug was delivered by Fed Ex to the wrong address so we called Wayfair. They called Fed Ex and said it would be 24-48 hours before we would know where the package was delivered. To date I have not heard back from Wayfair or Fed Ex. If you want to know what I think, I think that’s not very well done. We finally after days figured out it had been delivered to another house on our street where no one was home, maybe you should check your records and follow up or insist that Fed Ex follow up. Doing nothing for the buyer just doesn’t feel like the best option.