First time ordering from Wayfair.  The chair arrived quickly and in absolutely perfect condition. The only thing we had to do was to screw on the legs.  The previous reviews are spot on.  It has a low back (which we're OK with) and the seat is firm (which we're OK with).  It is also a small chair, which is exactly why we ordered it.  We've moved to a small apartment and it fits perfectly try in the bedroom corner.  It is comfortable to sit in for reading and checking emails.  It looks sharp in the room and we're happy with our purchase.