I appreciate having a number of options in using this toaster oven and have found this handy item very useful so I don’t have to heat the entire kitchen, especially in the summer.  However, I have had several incidents when the electricity in it just turns off (when I am not using it). I have found that unplugging it, then plugging it back in seems to jolt it into action, but I have no idea why this happens. During this “outage” the clock does not show the time, but when unplugged and replugged, it continues to show the correct time! I Called the company  and was sent another one. The new one is a workhorse that does everything right.I’m so happy that the manufacturer listened to my complaint. Now I have a toaster oven, a convection oven, and a broiler again.