This dishwasher is amazing! It is so quiet, I literally have a hard time deciding if it is turned on or not! The third tier silverware rack is awesome. The only complaint I have is that the bottle jets are on the middle rack, and with the third silverware rack in you can not put wine glasses on the bottle jets. You have to remove the silverware rack. There might be a way to move the bottle jets down to the bottom rack, I just have not looked into it at this point. That is my one and only complaint. Therefor I gave it 5 stars.