the first one I bought was great at first, but I think it warped and would not hold ICE. customer service asked for pic and a video and quickly sent a replacement. The new cooler looks to be a much better design. I have not gotten to use it yet but it seems solid and the seal is updated. But I wanted to add this review because of the companies customer service to correct issues was fantastic. I will follow up with my review of the actual cooler when I use it. but it seems like a greatly improved product out of the box. not to mention, these coolers are very affordable compared to its competitors.