Set up and making coffee was simple. Unfortunately, the coffee temperature is way too cool. I've followed the instructions exactly, yet the coffee is nowhere near were it should be. Warm coffee+creamer=cold coffee. Upon further investigation, a number of purchasers are having the same issue. If the issue can get rectified by Wayfair and/or the manufacturer, I will gladly update the review to reflect a better rating. I really hope I don't have to return the machine, but I may have to.