I absolutely LOVE this whiteboard. As a tutor, I often deal with exhausted, overworked kids who are trained to sit for hours on end. This whiteboard allows me to get the kids up, engaged, and most importantly, out of their seats. The board is very sturdy, rolls easily, and has that extra feature of providing two sides. I can't begin to explain how great that feature is in an active learning environment. In doing my research on this and other boards, I noticed that one person commented on the fact that the board is "low." This is true. In my case, it is perfect as I deal with kids. However, I can see that in an adult environment, this board could use a few more inches in height. As for the service from Wayfair... The package arrived ahead of time (3 days), it was well packed, and the pricing was spot on. I will definitely buy from them again.