LOVE THESE PILLOWS! They came in a medium sized box easy to pick up. They were rolled up inside. It was kind of like opening a mattress in a box you gotta be careful when you open it up cuz it will spring up but it doesnt hurt it’s just surprising. Give it some time to fluff up after opening. It took about 1hr tops. It is nice and firm/soft it is what I’ve always wanted. I’m super happy with this product.