The fan itself is great, BUT when ordering brushed nickel, be aware that there are two different metal colors and the whole unit isn't brushed nickel. Again, the fan works like a dream, but we're having issues now with customer service, as we requested a replacement part so the whole fan would be the same metal color, were told that a replacement would be sent (we didn't want a discount, we just wanted it to all be the same), and now over a month later we're being told there is no part and our only resolution is to return it (well over a month after the fact and now that we obviously didn't keep the original box) because the picture shows two different metals.. but isn't in the description. Just something to be aware of before you spend this much money on a ceiling fan