Just had this recliner delivered and couldn't be happier.  It sits higher than my old LazyBoy recliner and the manual level is much smoother.  Delivery service was excellent, and I really appreciated the updated info online as well as by phone.  I've never purchased furniture online, so I was very nervous but am completely satisfied with this purchase.  The delivery drivers were great and even assisted me by taking my old recliner into the garage so I can arrange to donate.