We love our Bissell(s). We owned multiple Dysons for several years and had to replace one after the other so often we thought we'd try another brand in 2019. That was our first Bissell and it is the one we like the Best. We have replaced a few parts over the years and customer service is a dream. It was so easy. We recently purchased another Bissell (the same model as first one) just so we always have a battery available. When one goes to sleep we pick up the other and we can finish our whole house and staircase. We will stick witch Bissell for sure.