This thing is awesome. Hands down, best coffee maker I’ve ever used. I’m what some might call a coffee snob and I’m very particular about my coffee, and I love this espresso machine. I can adjust the grind setting to make the perfect cup, and I can set up my own perfect latte. The fresh ground beans make for a great cup, and the whole process is incredibly simple. Pour the beans in the hopper, fill the tank with water, and you get a delicious cup at the press of a button. It’s super simple to use and clean. I only have two complaints. The first is that you have to take the whole thing apart to put in a tall glass. It has the capability to make a big latte or iced coffee, but it’s hard to get a tall glass in there. The other downside is that it drains water while warming up and when it shuts down, so it drains a lot of water into the overflow tank. Not a huge deal, just a lot of water. Otherwise, this coffee maker is really great!