I had this vacuum less than a year before the brush kept losing connection to the vacuum! I have checked and rechecked hoses and connections and everything possible that could affect the brush not working but it still acts up! It takes me an hour to vacuum my area rugs because for some reason the brush keeps losing power and it turns on and off constantly! I loved this vacuum at the beginning but now it needs to go in the garbage. I have had other BISSELL vacuums before and they all lasted a year or 2. BISSELL needs to make better quality vacuums that last longer than two years!