After reading countless reviews of many different brands and then visiting several appliance stores we settled on this one. We were wary of in-door ice makers due to bad experiences in the past. But, still wanted a french door style. So, we liked the augur style maker on the shelf. And, really liked that there is a 2nd icemaker in the freezer drawer. We love the flex drawer. The finishes on the professional model are superb. Fresh produce stays fresh much longer than in our previous fridge. I knocked one star off the rating because the doors slam quite loudly and abruptly when letting them shut on their own. Otherwise we love it & are very happy with our purchase.