Wayfair was kind enough to send me a second bed after I complained about the first one not living up to my expectations.  Unfortunately, the second was just as poorly conceived.  I must say this is a beautiful bed, it looks as luxurious and comfortable as the pictures on the web site.  

But if you look at the pics, you'll also see there is no support.  So even though the bed is rated for up to 265 lbs, my 185 lb frame brings it straight to the ground, making it both awkward and uncomfortable.  without some sort of cross strap support, this bed will always be pulled and stretched until it firmly rests on the ground.  unless you are buying this for children, I recommend looking for another brand.