I really like this cooler and the bottom loading feature is great. We get water in 5 gallon glass bottles and lifting them up to a top loader would be terrible. My only complaint about this water cooler is that it seems short to me. It is not a big deal, just noticeable. I would put it on a small pedestal, but that would defeat the bottom loading feature I purchased this for. My wife and I like this cooler enough that we plan to purchase another one for our basement in the near future.