This product is INCREDIBLE. Very efficient, ties in well to the SmartThings ecosystem, and is very good at giving a great clean. 

I was hesitant because I had seen issues with heat pump dryers leaving clothes damp, but there are no issues with this one! My clothes come out fresh each time! 

The 120v plug is a game changer, as is the no venting requirement. It is perfect for a retrofit from gas to electric without needing to run a 240v circuit.

If I had to pick out any negatives for the product I would say the time it takes to do a load on AI efficiency mode might be an issue if there were a bunch of kids in our family, but I don't think that should be a showstopper for anyone. The only other complaint is the lint that likes to collect in the rubber seal on the door. A little bit of a pain to clean, but my suggestion to fix that is use a sock that is turned inside out to wipe it down.