Shipping was faster than expected. They sent an email 4 days after it shipped with all of the requirements prior to installation. It’s a lengthy list that cost us $2500 to do and should be provided prior to purchasing. The freight company (Estes) left the 800lbs pallet halfway in the street even though i was there and asked for it to be moved onto the property. The installation was fantastic!!! John exceeded all of our expectations and the swing set looks great!