I was surprised and excited when I saw that I was able to get live plants. Picked the money tree because I used to have a small one that died and I saw how big this one was and I knew I had to get it. The box came well packaged and labeled fragile. Once I had it unwrapped you can tell it needed water. There were very thorough instructions which were really helpful. There were a few leaves that broke off during shipment but nothing too bad. Once she had a drink she looked better. Its a beautiful money tree and a nice size. Would definitely recommend.