Not a good experience. One of the main poles was bent. Wayfair was prompt in executing the request to the manufacturer however the manufacturer took a week to reply to Wayfair. Then another 5 days to receive the replacement. Once I received the replacement I began to hand tighten the bolts. One turn of the Allen wrench (provided) and the nut on the back snapped off. It was welded crooked. So I would have to wait another 2 weeks for replacement. The only way to get a refund and (no discount was offered) is pack the entire thing up which was 75 assembled. I would not recommend this manufacturer to anyone. So I have it assembled but who knows how long it will last with the main support only having 3 fasteners.