I’ve had this product for over a year now and I can say that it is my most favorite purchase from our kitchen renovation. We use it more than almost any other appliance. The convection oven pre-heats quickly and cooks evenly. The microwave aspect is just as impressive. 

When it was delivered, the shipping company damaged the item resulting in a broken glass pane and dented corner. Luckily, we had video of the delivery driver literally dumping the box from the back of his truck and “rolling” the box up our driveway. When I reached out to ZLINE, they handled the issue immaculately and efficiently, sending us a replacement right away. The customer service alone would have won my loyalty to this brand, but I can’t deny that the microwaveoven really is worth every penny and then some despite that.