I have never purchased a tree online before, and will not do it again. My Christmas is wrecked because the tree had only 2 of the 3 sections of lights working. I contacted customer service on Nov. 30, and they said a new section would be shipped out. My delivery date? Dec. 22. I am SO disappointed and sad that I will NOT have a Christmas tree this year!! I cannot decorate it without the new section being replaced, so there it sits looking scrawny and partially lit. Oh, and buyer beware ... I spent hours on the tree fluffing the branches, and the space gaps between branches were still unrealistic. So, so disappointed.