We have never papered before and managed a lot easier than we thought we would due to pasting the wall and the thickness of the paper.  I bought an extra roll just in case but didn't need it. Sending it back was easy. I couldn't find my return label  customer service emailed me one the same day. It was tracked a the way through and confirmed with texts and my money was refunded within days. Excellent service and I am saying that as a customer service manager.