I bought this washer 2 months ago and it is great! I love how it connects to my phone to let me know when the load is complete.  I love the numerous options for water temp, spin, soil level, etc... The only concern that I have with this washer is the softener compartment in the drawer. When I add the softener it seems to immediately go into the washer at the first wash rather than when it is rinse time. That is the only reason I gave it 4 stars.