I bought this grill a month ago. I have had a few minor issues but your customer service department has Always helped me. Julie, is Fantastic. She listens and offers her assistance immediately. I only have a few minor issues. I think your assembly instructions in words vs the picture diagrams would be more helpful. If you would relocate the modular igniter box to under the drip pan on the left side of grill. This way the igniter box is less apt to melt and the wires are better protected.