The directions were very clear, if you were a new person installing one of these I don't think you would have any issues at all.  It's not a fancy box or anything that it came in but everything I needed was there.  I also think the company is of high quality and when I needed anything in the past they have delivered as they really intend on keeping customers by working with them and getting you spare parts if you need them.  Highly recommended! [This review was collected as part of a promotion.]