How can I review a gift item that was undeliverable?  The recipient had moved, unbeknownst to me with no forwarding address, and returned to All Clad. When I called after accessing tracking information to inquire was advised there was no forwarding address.  Told representative to cancel order and credit my account.  No notification from All-Clad as to why order was returned to vendor, nor any notification as to credit.  Not very professional.  As a side note:  have been a long term user of All/Clad products which are the BEST.  Just disappointed that the service department hasn’t met the same level of professional service.