Bought May 27th and had it professionally assembled a couple days later.  It is now Sept 12th.  Not even 3 1/2 months later.  The slats are screwed/hammered together and looked to be very safe so I felt safe with my girls on it.  However, 2 times before last night they have fallen out (the slats) and I blamed it on the girls. Then last night I was reading in my chair while waiting for the little one to go to sleep.  The older one was already asleep (she was on top and still).  One slat from the top bunk fell and hit the side of my daughters face and left a mark.  She is scared now and wants nothing to do with that bed. (I can't blame her).  Customer service could only offer me a 10% coupon off 1 item the next time I order since it was after 30 days.  Thought we had some type of warranty or protection or something but I guess not.  Buyer beware.... this bunk bed isn't sturdy for kids if you ask me.