Only (2) problems w/ the design.  1) screws to attach the hooks are too short, too easy to strip out even when you know what you're doing.  Improvement needed there (proper screw type for pressed wood) and longer screws.  Or, forego the screw entirely and predrill holes for thru-bolting the hooks on.
2) Shelf is a little wobbly and fairly top heavy.  Brackets are included to attach to the wall, which I'd venture to say 90+% of people won't do to avoid making permanent attachment holes to your walls and making it impossible to move the shelf for cleaning or to shift one way or the other once installed.   We purchased this item as a gift and installed it for the recipient.  We have a very similar hall tree in our own home that isn't nearly as top heavy (but is no longer offered).