if i could separately rate the customer service, they would get 5 stars. vanity was shipped fast and easy to assemble, although the top had many deep scratches. ordered a replacement part, also fast and when i opened it, it was white. i have a black vanity. so i order another replacement part, wayfair sends me a whole new one. except the new one that comes has a bunch of issues with it too. huge crack under one of the drawers, holes for screws not drilled all the way, some minor scratches, one of the holes to hold the mirror on is stripped, so its wobbly. i frankensteined the 2 vanities with some good parts from the 1st. kinda disappointed with my first purchase, but like i said customer service is spot on and i've only heard good things, so i will give them another try.