I bought this set because it looked great with my new UBA TUBA granite counter tops. I had an issue about 1 1/2 years after installation with the cartridge and a water flow problem. I went online found the replacement part and 2 days later I had the new part, FREE ! 10 minutes later I had a perfectly working faucet again. About 1 1/2 years after that I had a problem with the diverter for the sprayer attachment. Again, went online and had the new part in 2 days, FREE ! This job took about 15 minutes...had to do it on my back. I am very impressed with the overall quality of the product which PRICE stands behind 100%. There were no other issues with this set and a set that I purchased more recently has worked flawlessly. I have found both of these sets to be of very high quality and you can't beat customer service like that with a pipe wrench.