When I first received the TV stand it came with a broken piece, but Wayfair handled the return process without much hassle. I received my new one a couple days after. Wasn't very hard to assemble on my own except when adding the screws on the back. I had to pre-drill into the wood for the screws to even thread into the wood. I'm giving it a 4 based off of the hassle with the assembly. Overall, the look and size of the stand is great!