I really wanted to love this couch! The design and size was exactly what I was looking for. The fabric was very soft and comfortable. However, I was skeptical based on the other reviews about the seat cushion not being comfortable like the ottoman. Unfortunately, they were all correct about this. I decided to just take one out of the box along with the ottoman to test it, and after several days, it never puffed up (it was vacuum sealed) The ottoman feels very plush, but the seat cushion was flat and more firm, plus the frame does not feel durable. I don’t feel this couch will last long, especially if you have kids jumping around.  I am sad because I will have to return this couch after falling in love with the pictures, which will be a hassle. We ended up finding a different couch from a different store that only costs a little more and will last way longer than this couch will. Big bummer! I did give 3 stars due to good customer service, fast delivery, and easy setup.