I was skeptical to buy furniture online, but after reading all the positive reviews on this product on wayfair I decided to take the plunge. The couch comes packed in such a way it makes it impossible to return, which if I could, I would. One of the back pieces of the couch delivered was bent- which makes the entire thing look warped, and not being directly against a wall, it is super obvious. The cushions sit funny, almost like they are leaning forward. I'm hoping over time this will adjust. Overall really disappointed- this couch seems defective.