Third time is a charm. First one arrived shattered. Second one had a defect on upper left corner of mirrored glass. Third was acceptable. I say acceptable because the mirrorglass is great, but the black metal frame is not good quality. The finish is not like the others were. It is discoloredfaded black is some areas. But after 3 times, I figured it wasn’t getting any better. Quality control doesn’t exist when these are manufactured, or the last two mirrors I received would have been great. The overall look of mirror is fabulous in my bathroom. Wayfair customer service is great. So all in all, it worked out.