The mattress arrived quickly and was well-packaged. Unboxing it was simple, and it expanded fully within a few hours. The medium firmness is perfect—not too hard or too soft—providing excellent support for both back and side sleeping. It contours to my body, relieving pressure points, especially around the hips and shoulders, making a big difference in my sleep quality. I’ve been waking up feeling well-rested and without any back pain. Great value for the price. Highly recommended!