Keeping it all in the family, we purchased this chair after trying our daughter's. We really like the back support and the stiffness. No more back aches now! It is somewhat smaller than other office chairs, but just right for our work space. The price was right too for something so nice. Assembly of the back to arms was a bit too tricky. We had enough extra tools to make it easy. I thought Wayfair's come-on pricing was unfair. They showed the pink version's lower price with the gray chair's picture on a few of their webpages. It's still a nice chair even though it cost a bit more.