If I could give 0 stars, I would.

I’ve ordered from South Shore twice, so this is not a one-off event.  South Shore has repeatedly tried to save costs and expenses by packaging the furniture parts with little to minimal padding. 

The parts have arrived damaged on both of my orders with this company. Takes customer service about a week to respond and another week to re-send parts (they do not provide expedited shipping for replacement parts).  The replacement parts however come with more padding, so I am uncertain as to why the company does not do this in the first place. 

They also will not compensate you. 

Please avoid South Shore products at all costs.