The lamp itself gets 5 stars. Very nice. But I am not a person who can easily assemble items. I know it should have been simple, as no tools were required and everyone who reviewed the lamp claimed it was easy. I was unable to assemble the lamp, and the lovely fellow (really) in customer service was great, but he couldn't help me much. The printed instructions are among the very worst I've ever seen. My lamp is still unassembled and I have had to call a friend for help, which is fairly humiliating. For those of you who are mechanically challenged, you, too, may be screwed, blued and tattooed. Just sayin.