Beautiful ottoman! The velvety material feels so soft! It’s very firm and a nice tall height. We bought it in cream and love it! The only imperfections are the seams between the tufts on the corners are visibly pulling and it’s a tad more noticeable in this color than a darker color. Even still, you can only see it when you’re looking really closely. It also had two tiny black spots on two different tuftsbuttons. Besides that we love it and it still looks brand new even after a week with our two young boys playing all over it. Because of the light color, I also added the warranty to be safe.