My King Linen headboard arrived missing a foot. They shipped out the same foot on two separate occasions, not on error on my part. They had to send me another complete set. This one arrived with a button out and damaged on the backside. Luckily I still had my first headboard. I had to piece the two sets together to make one set that was not damaged. The holes to place your bed rails to the headboard don't match up. This took two months for me to have a headboard put up. Still stuck hanging onto a damaged product for 3 weeks and wait until they send me a return slip or tell me I can toss it or they can charge me for a second set. It's alright, material is nice, it will do for a little while.