The package I received had 2 damaged chairs in it, but replacing them was quite easy and painless. I didn't have to return them, they just sent me new ones.
It does not include assembly instructions which did pose a challenge at first, but when you figure out those little arrows on the legs point towards the front of the chair, it becomes clear and easy.
it's good quality for the price and I'm happy with the result.

Cons: no assembly instruction