I read reviews and was confident with my selection however, I had no idea assembly was required. Multiple parts, hard to read directions and the middle bar would not connect to the cap and top ring. I thought it should be easy enough to assemble but couldn’t get past step 3 due to the defective middle bar. Directions could be clearer. Love the pendant but disappointed it didn’t live up to my expectations especially considering the price. I must add that customer service was excellent in resolving my issue.