I bought 3 of these ceiling fans. Good for flat ceilings but is NOT compatible for sloped ceilings and does NOT come with an extension downrod. The answers in the QA section are false as it relates to these 2 points. It also has no chain as they also specified. I have emailed their customer service TWICE to get a link to purchase one of the many compatible downrod a it states in the Wayfair listing, yet no reply. Disappointing.