This is as much about the delivery as the product itself.

The product... Be prepared for massive carpal tunnel because its an endless Allen key assembly. Buy a hex key bit set and a drill to save yourself.

My delivery by FedEx was good service, but the carton was in dismal condition and looked like it had been tossed around by giants (because it weighs over 50 lbs. Because of this there were a few dents in the STEEL which should say something about the pre-delivery treatment. 

I had to carefully bend one side of a hollow support leg before it would join with the headboard. That said it was so soft I was concerned it would break... STEEL? Very flimsy. Makes me skeptical about the weight capacity when the steel (hollow wall but still...) bends that easily.