The items arrived undamaged (except for one broken drawer) we fixed. They were wrapped in LOTS of thick, re-enforced, cardboard and foam. Beware, you get what you pay for and although it looks nice, its CHEAP and only decent quality. If your looking for items that will last with you through the years, pay more for better quality. It's essential that you lay down ply wood on top of the three pathetic slats provided on the Queen/King bed. If your not handy it's difficult to set up the bed and you need a truck to get the extra ply wood so your mattress has a stable surface to rest on, otherwise it will sink through.

Pros: ok price for the quality
Cons: Cheap materials.