I love this, it is very pretty, however the downside is it takes a fair bit of fiddly building to put it together! Unfortunately the first one we had had a fault and one of the light arms did not work. When I contacted customer services via chat they offered me a reduction to keep the faulty light! We got sent another one, so had to dismantle the faulty one and send it back. The new one arrived promptly and I am very pleased with it.