Ordered open box item and it was delivered on time. Lot of pros and only two cons i would say that too not too big of concern
Pros
All the parts were labelled and packaged nicely. Even my 5 year old was able to identify everything including screws
Frame is sturdy and felt its scratch resistant
Instructions were very clear
Headboard looks good not too tufted but good enough

Cons
To ensure its very sturdy lot of screws to put in place which eventually increase build time
We were not able to provide drop off instructions and fed ex guy just dropped this really heavy item on driveway. With a back pain we have to bring it upstairs which was not a good experience. Hopefully wayfair helps drive that clarity for carrier to help customers

Overall great product!!