When I ordered the bed it quoted a three day delivery. After placing the order I was notified there was an additional two-day delay. One box arrived that day, but the other was again delayed and came a day after. I went to assemble it and there were key pieces missing. The customer service was quick and easy to order the missing parts, but still waiting on those pieces and they said they would come between 3 days and two weeks. Kind of a bummer because I was hoping to have this done before I leave for vacation...