5 stars for shipping. It arrived quickly and well packaged. However once it was assembled, I noticed smudges on side of the faux leather cushion. I quickly did the ole spit on towel technique to try and wipe it off, but it did not wipe off- it was like a defectdiscoloration of the faux fabric itself.  It really is too much trouble to disassemble and send back so we’re keeping it. The rest of the item is sturdy and at a good height.  (the bench we had previously lasted 80years- don’t think this one will but will do for meanwhile)