I love the rug!  However, I ordered two of them and only got 1.  I called the customer service department and they took all the information and said I would receive an email to let me know what had happened to the other rug and I haven't heard back as of today.  It has been at least 4 days and no response.  I have paid for two rugs.  I am just hoping they take care of it one way or another.  It was the first time I have ever ordered from Wayfair.  I love their things but I am hoping this will be resolved and quickly!