This is the second time I've ordered this rug and the quality is terrible. I ordered a rug and two runners. They have bumps, waves and creases that after almost a week of being unrolled will not come out. The rug wasn't rolled flat and the edges of the runners will not stay flat no matter what I do to try and keep them down. I completely understand you get what you pay for but this did not happen with the first rug I bought and had to replace (with a puppy and young child I tend to go the cheap rug route since it's easier to replace than have cleaned). I expected these runners and rug to be of the same quality as the first one I had delivered.