Purchased this rug site unseen, except for the photos on your website.  It arrived quickly, as promised, in perfect condition.  Rug is good quality, the pattern is nicely woven in, good thickness.  We also purchased the rug pad, which I'm sure will be a good addition, but too soon to tell.  Very happy with the purchase.  However, I'd like to add that if someone ever wanted to return a rug, the rug should be delivered in a box and not just wrapped in heavy duty plastic.