I ordered my Kitchen Academy cookware and it came within a few days. However, one of the lids was damaged during delivery when I opened it. When I contacted AlphaMarts, they took my information and got me a new lid by the next day. I got to hand it to Alphamarts for getting me a replacement so quickly. As far as the cookware, it's so far has gone through a solid two weeks of use and it's held up well.