I was thrilled when they arrived. The light gray carton was a bit beat up. I asked the UPS guy , what happened he said he was having a bad day and was not happy that the cartons were so big and heavy for the small amount of room he has on the truck. Well dang- don't take it out on my chairs. Anyways once I opened the 2 cartons and screwed the legs on - wow they are beautiful and made it all in one piece. There's a small nick on the leg of the light gray chair. they are very comfortable and made of very good quality material.
I know most others said that the chair is a bit to firm but- think ahead everyone, one day they will loose it's firmness. 
I give these chairs a huge thumbs up! I purchased both light and dark gray because I couldn't make up my mind on which color. They look smack-tacular!