I bought this product in 2020 during the height of the pandemic. I received it from Wayfair in August, 2020. In the fall of 2022, the unit would only produce a low flame. After much troubleshooting with Firesense and purchase of a new gas regulator that did not solve the problem, they were old me the problem was a bad gas valve in the head assembly. Firesense said they didn’t sell just the gas valve in the head assembly and that I would need to purchase a complete new head assembly for 92.25 to resolve the problem. They would not warrant the product.

I would not recommend this unit. It is cheply made and only lasts 2 years before the unit needs major repair. Firesense would not even pay for return shipping of parts that did not solve the problem.