We love the design and organization of this fridge, but one of the tracks for the freezer drawer broke within the first few weeks of ownership and the freezer and ice maker were not being kept cold enough since the drawer did not close all the way (we did not notice the drawer was not closing).  The ice melted and we had water all over the kitchen floor.  LG service was good and they fixed it within a few days, but really no excuse for this kind of defect.