I am thrilled with this product and the ease of ordering and delivery.   It is exactly what we needed for a small space at our cabin.  I have since ordered a recycling bin and it's terrific too.  It is clear a lot of research went into designing this product and it shows.  Since getting this step can two of my friends have said oh yes, SimpleHuman products are terrific.  Next I plan on looking at the dishracks.  A good quality product that delivers as promised!