I haven't installed the product yet so cannot speak to that. However, I can say Wayfair and shipping partner ABF not the best. First all of, online I had the option to choose backyard delivery on a huge item (paid $98 for this) - so this was good news to me. However, Wayfair called me a few days later to tell that wasn't an option and respectively refunded my money. That was nice but why the option on the website? They knew this was a big item before I purchased it - should not be an option if they cannot fulfill it - as I might change my purchase option if I truly knew it wasn't available. Second, both Wayfair and ABF were pointing the finger at each other when my shipment did not arrive on the expected day. Wayfair says ABF had it, ABF says they didn't actually get until 10 days later. Not good customer service. All that being said, it does not look damaged and I am excited to get it installed. Hopefully the product itself is what I am expecting.