I like all the options from the cold brew to the specialty drinks to the drip coffee. There's also the keurig cup option which is convenient. However the coffee does not stay hot, it cools very fast. The dual brew is great for tea or oatmeal, soups etc... the froth is ok its not a steam froth so you do have to microwave the milk. Its ok but not worth the money if you like expressos and lattes.