We ordered two which have been up about a couple of months now. Looks great. Hubby didn't complain with building so instructions must of been easy or easy to figure out. Good height. Can scratch easily. I would purchase again. Now delivery was a bit of a mess. One ladder came perfect with all pieces as the other one was missing a piece and the second delivery sent out the wrong piece and then the 3 delivery sent us a whole new order which included another two without having to return the messed up ladder. Wayfair handled it nicely and I appreciated that.