After 19 years of amazing toasting, our KitchenAid Ultra Power Plus toaster started to fail. Given the great experience we had, we decided on the ProLine toaster as a replacement. It has been a great addition to our kitchen. We especially love how it toasts bagels. My only two cons of the toaster are it’s size (I don’t like appliances to remain on the countertop and this one is heavy to haul in and out of the cabinet) and the fact it is hard to set the level of toasting darkness the same each time. Half the time I’m having to put the toast back in twice and the other half it’s coming out too dark. I wish there were numbers to really know the levels of darkness being chosen.