I bought my house in August of 2015 and these faucets had just been installed brand new. They worked great for about a year, but over the past 6 months, one handle on each faucet has frozen. We have paid for a plumber to come out and fix it, to no avail. And now, it is SO locked that we can't even get the cold water to turn on from the handle, so the water is scorching hot. I can't even find anything on this site about how to get the handle off! This is very, very frustrating. I would not buy this faucet again.