I received the latter of the bed warped. Unfortunately the screws won’t go all the way in. I called the company and the customer service rep. was nice. I submitted a claim and I got an email back with a purchase order number. It’s been a week and I haven’t received the part. We went ahead and assembled the bed. It’s not a one man job. The bed is kinda wobbly. I’m hoping that once we replace the latter it will take care of that. My kid likes it but, i feel that I paid too much for what it is.