I've had this for a couple of weeks now. I have not tried out all the options yet, but I was alarmed to learn that I should not cook pies from frozen in it. This is something I had been doing in my old combination microwave for years, and I don't understand why the new one would burn them. The new one is very much smaller than the 37-year-old (Panasonic) I have pensioned off, with a very tinny look and feel. My main complaint so far. is that the "I'm finished" beep is so quiet I will have to set a separate timer to avoid burning the pizza. The pizza I did the other day was very well bronzed by the time I checked to see if it was nearly ready. The beeps had come and gone unheard. My other peeve is the amount of heat it throws out (wasted) during a simple reheating task. The old one was evidently very much better insulated.