We love it!  Have been using it for a little over a month. Had wanted a hot tub but didn't want to spend thousands.  We actually started with inflatable ones, which we loved but usually only lasted 2 or so years.  We decided we were ready to bite the bullet and get a hard sided one.  This one is fabulous and way less expensive than typical hot tubs.  It makes living in a colder climate in the winter more bearable.  It was easy (for my husband!) to get filled and started.  The jets are strong and the lighting is soothing.  We have ours in a 3 season room so it doesn't really get exposed to the elements but it is very cold in the room in the winter.  Slipping into the hot tub can be the highlight of a cold work day!  Some say you can't fit 4 people...you can...you would just have to like the other people.  It's the absolute perfect size for my husband and I.   Great price, great product!