We bought the Café series thru the builder of our new home and were looking forward to the features on this refrigerator, such as the hot water dispenser, ice (cubed and crushed) but they are all disappointing. The hot water dispenser only produces 10-oz of water at a time with a 2-minute wait to heat. The ice whether crushed or cubed it only gives you a little bit, then stops because the ice is melted and is all clumped together.