We love the convenience of having a washer/dryer combo inside the house, but wish this unit had a quieter washer design. It has a loud 'agitation swooshing sound' that you can hear throughout the house. The is also a huge issue with a 'loose washer drum' that moves all around.
 The drum has way too much play & moves all around. If your load becomes unbalanced, the unit will literally knock itself to death with no shutoff for out of balance loads. That is a major flaw for us. 
We did like the large capacity of the washer and the dryer. Dryer works well & is quiet.