I purchased this toaster about aa month ago and so far I am just loving it.  I have an all red and black theme in my kitchen.  I try hard to stay in that theme and with Kitchen Aid it is both easy and beautiful.  In addition to its looks and the MOST important part is the quality of the equipment.  The dial to darkness setting works just as stated. I is one thru 5 and at one the toast comes out just golden brown and for Bagel you just pop it to 2 and hit the bagel button another golden brown and heated all through the slots are large enough you can almost place the whole bagel in the slot.  But you will want it toasted through.  Enjoy it I know I  am [This review was collected as part of a promotion.]