Shipping/Delivery was a breeze! I swapped the door swing, which wasn't difficult. But the instructions didn't match the model. And, I'm getting a maximum of 9 bottles per rack, and in some cases (with some bottle styles) only 6. In fairness, their original description is very specific to "Bordeaux" bottles in order to achieve the advertised capacity. All in all, it's still a very good bulk storage solution.