A lot of times I buy products with a warranty and think to myself that I am sure I won’t be able to use the warranty.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.