The dishwasher is very complicated with too many options for us older folks. Loading dishes and glasses has been an issue for me; they don't stay in place and hit other glasses on the rack. Rims of glasses do not come clean. I don't wear lipstick since the Covid epidemic so I don't know why they don't come out clean. And the bottoms of mugs collect water, like my old dishwasher did. The shelves are unstable and too flimsy.