The item itself is very nice. The framing is extremely sturdy and the woven materials and handles look great. The reason I’m not giving it 5 stars is because it arrived completely bent out of shape (I can’t bend it back, which tells me how sturdy the frame is!) and unusable in the small space I had in mind. Wayfair directed me to contact the manufacturer, which I did by email, and have not yet heard back a week later.