This is a good looking island. We had the handy service come in and assemble. We did look over the product before he came in our house and found no damage. The handy service person had one issue. The track on the bottom drawer had the wrong holes punched and he had to re-do the location to make it slide in and out properly. We called Wayfair and they needed to extend an extra hour on the job so he world get paid.I am not sure of all the bad reviews I have heard about Wayfair. Every time I have spoke to them they are responsive and seem to care about my concerns and helped out on all occasions. Perhaps I am the lucky one but I am pleased with the service so far.