I was very excited to receive the washer. It arrived on time but the package was damaged the bottom of the washer was fully exposed. I unpacked it and tried it right away. It was working great until it drained. Water poured out of the bottom of the machine flooding my kitchen and was only trickling out of the hose in the sink. I thought the hose maybe plugged it was making an awful noise. I tried shacking the hose and a large piece of plastic fell out of the hose into the sink. It looks like the drum was damage in delivery the piece is from the broken drum. It's a great little washer it's to bad it was damage during delivery.