We absolutely love our new Francis Francis X7.1.  Machine operation is highly intuitive, and the machine makes absolutely perfect espresso and cappuccinos. I lived in Italy for fourteen years and I have to say that this Francis Francis X7.1 makes truly authentic brews that are exactly what professional baristas make in Italy. Plus, this Francis Francis machine has great character, especially with three Illy cappuccino cups stowed on top. Bravo Illy!!!