Love having a 20 cu ft refrigerator that fits in an area designed for an 18 cu ft refrigerator. This made it so much more easier to pick out, not having to  measure. Love the refrigerator and freezer insides. More than enough room. I  like having a large deli drawer. I also like the storage shelves on the door. More than enough room, even for gallon containers. And having the see through door shelves makes it easy to find what I need. The freezer works great, lots of room for items. My only drawbacks are the plastic trim around the refrigerator shelves and deli drawer seem very fragile, I wouldn't be surprised if they end up cracking. I think they should be redone and have more strength to them. Also the crisper drawers, even though they seem to be doing the job of keeping fruits and vegetables fresh, are on the small size, so have difficulty putting all my fruits and vegetables in them.