I was very upset when I received the shipment. The box it came in was the original box for rack and had yellow tape on one side. Box came with holes, which had some parts of rack sticking out. The bigger disappointment came when I opened this box and realized that rack is made from very cheap steel. I was able to bend some elements of rack with my hand. 
I was extremely unhappy, disappointed and frustrated. Did not even wanted to start return because I did not want to pay extra to ship it back. This steel rack went straight to GARBAGE. I threw it away faster than my initial want to have it.
I would pull this product from your site, because it will just ruin your reputation. Now i have to think twice if I will order from Wayfair.