Love this sofa--the color, styling, and price (just over half of what a famous department store is charging). Shipping was fast, and delivery was courteous and helpful. Unfortunately, there was a small amount of damage to the cardboard covering the side arm that resulted in a slight puncture. Wayfair provided a quick refund of a portion of the price, compensation that was relative to my disappointment in having a brand new sofa damaged. On the down side, the build quality of the sofa is not the best. Both the leather and the non-leather "leather match" surfaces seem to be quite vulnerable to scratches. Still, it is comfortable and beautiful and I'm glad I bought it at Wayfair!