Had the most awful experience with FedEx who y’all shipped my items with. Saturday they came to deliver the sectional and the driver said he didn’t have a dolly so he asked if I had someone who can help carry the items up which I didn’t so he had to drag the boxes up 3 flights of stairs and while doing so he put holes all in the boxes through to the fabric which got torn and a facet broke off. Then today FedEx bought the base for my bed. The driver came to the door with the same issue not having a dolly or help to bring it up but at least he had sense enough to call a supervisor and they sent someone to help him but they still managed to put holes in that box. If the items are too bad once everything is open I don’t even want a replacement just refund me. The terrible experience I’ve had from ordering from Wayfair makes me not want to order not one thing from y’all sorry….