I looked for a long time for special lighting for our custom built-in desks for our home office when I found this Pixo design.  I love the features and this is a quality piece.  I ordered two.  One of them did have a defective plug converter, but I called All Modern the Monday after Christmas and the service was outstanding! Clearly their  first concern was customer satisfaction.   She immediately made arrangements to ship an entire new replacement lamp to replace the defective one and I received a week or so later.  I was very pleased with both the product and All Modern's excellent service.