We received the product with one damagedcracked piece, which happened to be the top part of the tv stand. Also our box had a hole in it which made one of our pieces have a holedent in it as well. As my husband and I were building we noticed there was two unnecessary back board that were longer than the tv stand. We ended up not using it. I’ve ordered many tv I ga through Wayfair and never had any complaints so this was unexpected for us. It took us a while to built as well because we found the instructions to be unclear once we gotten to the LED lights section. The product came out ok, thought it’ll look a little better.