This is a really pretty piece, but a few issues.  First off, despite a pretty acceptable deliver service, there were several gouges in the the wood from damage to the boxes in shipping.  This is despite fairly decent packaging, but nevertheless I didn't pay this much for damaged goods.  Also, they should have said that the shelves below the bottom bed are not included.  I don't know why they wouldn't be.  Finally, the instructions were very basic.  If I get a discount due to the damage I will be fine with the purchase since it's a kids bed.