Upon reading mixed reviews, I was somewhat cautious about purchasing the ice cream maker attachment. However, after speaking with the ladies at the KitchenAid center in Greenville, I made the purchase and followed the directions closely that came with the product and those of the Greenville ladies, such as freeze the bowl standing upright in a deep freeze and chill the ice cream mixture before freezing at least 8 hours. I was amazed that in just under 15 minutes, we had delicious homemade French Vanilla ice cream! We look forward to trying new flavors!