I Ordered This For My Daughter For Her Birthday, About 3 Weeks Early. Estimated Delivery Date 5 Days Before The Birthday. I Got Concerned 2 Days Before Her Birthday When It Hadn'T Yet Arrived. I Checked The Tracking And It Had Been Damaged And Sent Back To Wayfair (Other Side Of The Country) Without Any Notification To Me. I Called And They Were Unable To Do Anything Other Than Send A New One And Wouldn'T Even Expedite Shipping. Needless To Say She Got Her New Bed 2 Weeks After Her Birthday. I Was Given A 20% Refund. The Bed Was Great Once Delivered. Lots Of Pieces And A Good 2 Hours To Build (By My Husband Who Is A Builder). Sturdy, Good Quality And All Of My Kids Enjoy Playing With And On It.