Purchased the white version and absolutely love it. Has added so much character to our den/family area. It was delivered in two separate shipments within a few days of each other with no issues or damage. LOVE the ability to use it without heat (it's still in the 80's here) and adjust the flame to multiple different levels. The flame on this fireplace is about as realistic as you're going to get without the hassle of wood and ashes. The pricing was what sealed the deal on this purchase. We paid approximately $300 less than what our local retailers wanted. It was just meant to be!