This was my 1st purchase from Wayfair, and I must say I am thoroughly impressed! I bought this leather sectional in brown and it exceeds my expectations. It is a smaller sectional, which makes it perfect for smaller spaces. It is firm, but comfortable. The back is not as high as most sofas, but I actually don’t mind it at all. The pillows that are included have zippable cases, so they can be washed. If you are debating about purchasing this sectional, with all the things I mentioned in mind, RUN TO BUY NOW!!!