I was to receive my bed in a box with the understanding that they were to pick up my old bed one day before they delivered my new one as I live in an efficiency room and I have no room for 2 Queen beds. There pick up people (Handy)has cancel 3times and still no pick up. Guess Wayfair is only concerned about me getting the bed.I can't open the box until the old bed is removed as I am 80 yes old and won't have anything to sleep on. Extremely unhappy but it appears Wayfair could care less.I  will make it known to the highest management.