I love my Black Izzabella light, once I received the correct one!  The first light I received was Gold.  This was very upsetting to me because I had my electrician here to install it before I new it was the incorrect one.  I called Wayfair and explained my displeasure and what had happened.  They shipped the correct light that day and within 2 days I had my crisis taken care of.  I am very happy with the custormer service I received and will shop Wayfair again in the near future!