Absolutely love the product!  Was very disappointed with the Wayfair customer service.  I originally received the wrong color in this ottoman.  I called immediately and was told they would send out the correct one and have it drop shipped/overnighted because of the error.   I received an email the next day that it would take a week to be delivered.  When I called back, the Rep offered a discount however I asked to speak to a supervisor.  Was told one would call be back within 24 hours.  It has been a week now and have not received a call.  No discount either!  Very disappointed with the customer service and lack of response.   Not sure I will order anything else.