Quality-wise the lamp was beautiful. Design-wise it was poor.  A special bulb was required but not supplied (should come with at least one) and when the electrician attempted to install the bulb in the lamp, the cowling for the bulb which had to be removed from within the crystal shade with a special tool (provided), was tightened to the lamp so hard (at the factory) that the tool sprang loose and chipped the crystal shade. A lamp should not be that complex to mount or repair.