As usual the shipping communications, timeframe and packaging were just immaculate as Is my Wayfair experience usually! I actually first ordered from a different company whereas their poor communications and the order not filling over a week after they processed my money..I had to cancel and still am waiting for my refund! I will no longer go off the grid and order elsewhere! Ha! I love Wayfair! The project is completed and absolutely stunning! The product was of fantastic quality and color even more beautiful than I expected! I plan on doing a larger project shortly using the same bamboo. I wouldn’t hesitate buying this product and great price!