I did call you when I received the drying rack to inform you that there was a problem.  The box was seriously damaged!  Broken off end and a hole in the bottom!  The contents seemed to be fine until I realized that there was supposed to be a wind tether included. (something to keep it strapped to a railing if it was sitting on a deck or other hard surface)  The ground pegs were included. (for installation on grassy surfaces) I am not happy.   You need more secure boxes. But thank you for your time anyway.          Sincerely,     Andrea