I like that it's quiet. I don't like that the wheels fall off the bottom rack every time I pull it out. I don't like that it didn't come with the part that folds down to hold stemware. I don't like that the "clean" light doesn't always come on when it's done washing. I don't like that it tells me to add rinse aid when it is already full. I don't like that the whole thing feels flimsy, as if it will break if I'm not extremely gentle with it. I expected more from a very expensive machine.