We bought the older version of this blender about two years ago. About 6 months ago the blender would stopped working with the large pitcher, but still worked with the individual serving one. We had gotten the warranty with the purchase, but when we contacted the company they told us the warranty does not cover the base. That is the piece most prevalent to having issues, since it has the motor! We tried ordering another pitcher, hoping it would solve our problem.....but alas, we are now stuck with a non working blender with an additional large pitcher. Never again purchasing another Ninja product, which I hate to say because we have already purchased the grill, air fryer, coffee/tea station, and toaster oven in addition to the blender. It’s just too much money to spend on products with crummy warranties. Heed my warning, you are better off saving a little extra and going with something better.