The bed was fine, the problem is with the shipping. They take the plastic tube that goes along the top to hold it up, out and bend and twist it into a pretzel shape. Then they vacuum suck the bed into a shape like a bowling ball. The bed puffed back up okay, I bought two beds - one was okay and one was mis-shapen after it puffed back up. One of the plastic tubes was totally cracked in half (from the twisting and bending) and couldn’t be used and the other was bent horribly. Anyway, the dog beds were okay quality, but the shipping was horrific. Will never buy from Wayfair again.