The first time I ordered this tower, it was lost in transit. After a month since my original purchase, finally I received another one and to my surprise it has a big mark on one side of it that I’m unable to remove. Very disappointed. We have purchased a lot of products from wayfair and unfortunately with our latest purchase, we haven’t been satisfied with the condition of the products in which they have arrived in. We really needed to use this tower right away otherwise I would have returned it. The tower itself seems durable and sturdy and my child (26 months) enjoys using it.