I absolutely love this machine!!! I would recommend it to everyone, my only complaint is sometimes after cleaning it will say it needs water when it doesnt however im assuming this is just caused by air bubbles but you just need to fill the bottom with water and it will be good to go. Second is the replacement tanks they have arnt the size of the ones that come with it which is disappointing. I let my manager use my machine and she accidently dropped the tank and cracked it, she replaced it but the only available was a smaller tank.