I wasn't happy how the agitator tore up one of my entry mats I put in to clean. I also washed towels and they linted everywhere. I returned the washer and bought a front loader. I just don't think they know how to design an agitator that doesn't garbage dispose of your laundry. Also after a few weeks of use it showed rust stains at the bottom. How in the world do they design a product that rusts within a few weeks? I also had their matching dryer which was the noisiest dryer I have ever heard. I assumed this was a higher end product but don't be fooled. In this price range you can do much better. 
I also was hoping the "quick wash" would be 30m or less, but it appears it only allows the computer to decide how fast it will be which I found to be 1 hour. This was not good enough for me. You don't have control over the wash cycle time.