i like that this is so much quieter than my last washer, but it just doesn't spin the clothes dry enough. there is no way to add an extra spin cycle either. now i have to dry my clothes twice as long in the dryer.  i'm seriously considering returning it if it's possible.  the soap dispenser is in an inconvenient spot too. not a big deal really, but when using a heavy jug to pour it in, it's a bit difficult.  i, personally, don't like using the little cups that the detergent comes with, it's so messy.