Compared to our previous Frigidaire Professional model that was 12 years old, this model was a disappointment.  Limited sound deadening makes it easy to install, but loud.  Compared to our old model, it’s louder throughout the cycle - even the drying.  The racks are much thinner wire and are flimsy.  To the extent that plates will not stand consistently and it’s not uncommon to find them laying on each other after a cycle.   We’ve defaulted to heavy duty on every wash to get the same level of performance we used to get with a normal cycle on our old machine.   We expected more from a Gallery model and this didn’t meet expectations.