We purchased this coffee maker in January 2020. We had absolutely no issues with it until yesterday, 15 months after we purchased it. It just stopped working - it wouldn't turn on. Of course, the warranty was only good for a year so we had to run out yesterday and buy a new coffee maker since we are big coffee drinkers in the morning. For the first time in many years, I went with a different brand. My last Kitchen Aid coffee maker lasted many years and truthfully, there was nothing wrong with it when I replaced it. I only wanted a newer model. I definitely should have kept that one!