Delivered with water in the tub.  When the unit was tipped to put it on the dolly, it left a trail of water into the house.  When the installer tipped it onto its back to remove the wooden base, more water ran onto the floor.  Inside the tub were 5 loose rollers from the top and bottom trays.  I cannot imagine how these rollers could have been once installed and a shock so violent caused them to come off.  I believe they were never installed onto the dish racks.  Inside the tub the instructions were wet from the residual water.  The bag they were in leaked, so the pages were wrinkled and the staples on the spine of the installation instructions were rusty.