This is my third oven over approximately 15 years.  I've had this one for about 3 weeks.  I fried zucchini - the recipe was in the box- and I was amazed with the result.  Similarly with fries.  Crisp and crunchy without excess of fat.  I used it for roasted vegetables, toasts, and reheating-- everything worked perfect.  I treat it with care, never slam the door and never punch the keys hard.  That way I hope to avoid some problems described by other users.  I would not only recommend this oven to a friend, I put it high on presents alternatives.