I purchased this $300 toaster over 2 years ago. Several of the heating elements do not work and now the lever will not stay down so the unit dies not function at all!!!
I expected to have this expensive toaster last for many years! The design is not great as bread often falls out of the racks into the bottom of the toaster which makes it difficult to retrieve. I will not be buying this brand again and would like a refund for this expensive and poorly designed toaster. Thank you.