This is the second hot water dispenser that we have had and we can't do without it. It is wonderful for everything from soup to tea. Just the push of a button gets you the heated water for all your instant needs. It is also great for sanitizing the baby bottles and nipples for our grand children. We also use the water in large cups to thaw the grandkiddos frozen food packets. Again, we can't do without it so if we ever move, it goes with us!