I just received this bed. It is not the same as the picture. The bedframe is very short. I called customer service, and they said I can return it, but I had to pay $80 in shipping fees and a new box that the bed would fit in because I could not use the box it came in previously. It was not worth it. So, I will be giving away or selling this bed. I was very disappointed with this purchase and will not be ordering anything from them again. If you want to return any items, just know that you have to pay the shipping and make sure you keep its original packaging just in case you decide to return it.