Ordering was easy, delivery got a little confused due to living in an apartment but the crew that delivered it was amazing.  They were so friendly and nice.  Scheduling for delivery was super easy and professional manner.  the bed wasn't exactly the color I thought or wanted but I did not want to send back and am just changing the scheme in my room.  I would deffinately not go with the slate gray as it looks blue.  was not prepared for that.  But it's very sturdy for my husband and I.