We bought this along with a massive amount of items for the house being built for us.  Just now got around to install the lighting & found that we are missing 5 of the lowest level of crystals were missing.  They actually gave us 5 extra of the top tier of crystals but they're smaller.  I don't know where the paperwork is for that fixture to get a hold of the seller.  Can someone help?  If we get the 5 crystals we need, I'd rate this 5 stars.  Did get the necessary crystals, thank you!!  It looks just like picture now.