Had the best customer service person ever! It was looking like the chairs were not going to arrive in time for our Holiday guests, but I called in and they got the chairs shipped that day and we received them 2 days later.  They were easy to assemble and are even nicer than we were expecting.  The fabric is better quality than chairs we considered at the furniture store - for half the price!  We are very pleased with the quality and price of  our new dining chairs.