I bought three of these stools several months ago.  They are really nice, good quality, stools.  I had an issue with one of the seat cushions not matching the other two exactly.  It was like the manufacturer ran out of the dark brown vinyl and starting using black.  When I contacted Wayfair about the issue I was just looking for a replacement cushion, but they sent me an entirely new stool and did not even ask for the original back.  I couldn't believe it.  Wayfair has excellent customer service, and I received my replacement stool extremely quick.  They look great in my kitchen.