Really like the stool. Looks expensive, but wasn't! Easy to put together until I got to the back. The holes for the screws to attach back to seat were drilled at an angle so screws wouldn't go in. I had to call a friend to come drill out the holes. Would have been in trouble had I not had someone to help. I forgot I had a 10% off card. Hit the final button and realized I forgot my discount. I called and the girl couldn't have been nicer. She refunded my 10% and she was great.