We love this fryer. It fried the best turkey. Very juicy and crispy. We've tried a few meats and it deliverd every time. Let me say we did take advice and use the ring from a springform pan to keep in the bottom for even cooking. IMO, anyone not satisfied with this product either doesn't know how to season their food and read a thermometer, doesn't know to let their cold meat hang out on the counter no matter what they are cooking with, or simply want to not like it.  Whether you inject your meat, dry rub, or just season it however you do...this fryer does awesome stuff. Look up some recipes...frying turkey in it is not the fun part!!!!