I ordered 2 mauve (really lavender in color) chairs. They arrived fairly quick. The boxes that they arrived in was so damaged, torn, tattered, ripped and taped and re-taped. I order on line all the time, I have NEVER received any package in this condition. It was an Instant turn off!  The chairs were not damaged, thank goodness.  They are beautiful, but had a strong odor to them.. I bought these for my library.  they were hard, uncomfortable, and stiff.  Assembly was quick and easy, 5 mins max. I returned them the next day. Customer service was excellent, received a store credit instead of the refund to my card. Because each  item to return would have cost me $30, $60 total.