I really like the features of this coffeemaker, especially the hot brew temperature, the programmable hot plate (up to 4-hours), and the 1-4 cup brew setting. But for two problems, I would have rated the coffeemaker with 5 stars. Problem #1 is that when the lid is opened to fill the reservoir, water remaining in the lid runs out and down onto the counter. Problem #2 is that the coffee pot has a plastic ring around the top that collects water when the pot is inverted in the dishwasher. When the pot is removed from the dishwasher and turned right-side up, water (sometimes soapy!) runs out of the ring and down both the inner and outer sides of the pot requiring additional clean-up.