The product is really nice. Looks great on our deck. 
 Instructions could be a little better when putting it together, especially the gas insert piece and where to but the battery.  
Came in two different boxes on 2 totally different days.  The bag with the glass beads was broken inside the box and some of the beads were broken and very sharp.  
The box with the gas insert and the glass beads was dropped off at our mail box.  Leaning against the mailbox post on a very busy rode.  Anyone could have stopped and picked it up without us knowing it was there.  The first box was dropped off at our front door.