They arrived a week earlier than expected which was great.  Boxes they were shipped in were really badly damaged from shipping company but at least the chairs were well wrapped and protected  inside the box so do damage.  
The grey color is very nice, material is soft velour.
 I gave 4 stars as the chairs do not have as much padding in them as it looks like online so I am a little concerned how well they will hold up.
The message works well from your shoulders down almost to your ankles.  The heat is a very low temperature so not sure how well it would help for sore or stiff muscles as you can barely  feel it.  
In conclusion the only thing that really concerns me is the lack of padding for support.