I love this unit however all 3 boxes of tiles came with broken tiles I could not even complete the assembly. If a tile is broken; part of a tile or two parts won't hold in the frame. The box came with a huge hole punched in the side so the delivery person could carry it (they do that now you know with heavy, awkward or large boxes so they don't have to load it on a dolly. Problem was they smashed the hole in the side right where the inner boxes of tiles were. As I said, love the item but waiting for Wayfair to send me replacement tiles and don't know how long that's going to be.