Another great product from Mr. Coffee. This is like having a professinal coffee house on your counter top. You are your own barista. I find that this makes amazing cappuccino. Great easy to use features. I have to leave the cup for a few seconds to get the after brew drippage. I just place the cream/milk reservoir in the fridge and pull it out when I need it. This maker is durable, profeesional quality in my opinion.