This chair is well-made and looks really good. It was somewhat difficult to assemble, as the directions are not clear ( needs better information on which air hose connects to what). Once I figured it out, and got everything put together, it works well but the usage instructions are still unclear. Directions should have instructions for every button on the control box: name of each button, what it does, when it should be used, etc. Maybe someday I will get it all figured out. 
The chair does provide a relaxing massage, so I can recommend it. Delivery was fast, with continuous updates on arrival date.