We bought this cute Aspen bean bag chair for my niece for Christmas.  She loves it.  I called about my other personalized chair we had ordered my other niece because I hadn't gotten a shipping notice for it yet and the customer service was extremely helpful.  Next thing I know, I had a notification saying sorry for my problem with my order, your replacement bean bag chair has been sent.  I called Wayfair to make sure this wasn't a mistake and they said no this was no mistake.  What great customer service.  Now both my nieces are enjoying the Aspen Bean Bag chair and I will DEFINITELY be buying more Christmas gifts from Wayfair in the future and recommending them to many people.  Great Job!