The review is mixed because the plant itself was clearly healthy before packaging/shipping so I think the nursery probably does a great job growing them.  However, when I unboxed the plant there was some serious damage throughout. Several of the leaves had tears in them, including a giant rip through the biggest leaf. There was some new growth on the tree that had also been crumpled and damaged as well. I am hoping that the plant grows new leaves and heals, however, the rips will never repair themselves, so that's a bummer.