Wayfair's specs says the lumbar support is adjustable. Sadly this isn't the case. As Simple Stuff is a Wayfair own brand product I'm even more disappointed the information was incorrect.

The head rest tilts (hinges in the middle) but doesn't move up/down.

The chair is solidly built and is unexpectedly heavy which bodes well for a good long lifespan.

Set up was as easy as expected. Tool was included.