Shipped quickly, well-packaged, easy to set up. Like the straps on all four corners and the non-slip bottom surface. Resumed normal shape pretty quickly (I did unzip the cover for a couple of hours first). No odor (although they tell you there might be at first). Like the bit of extra height on my bed. 
So - having said all that - how does it feel?  Just wonderful!  Not squishy soft, sink in the middle - not hard or unyielding. Just right!  I’m sleeping more soundly and my back doesn’t hurt in the morning. I look forward to getting in bed at night!  Five big stars from me!