We are on day 10 of waiting for the hardware set for this bed. My son has been sleeping on a mattress on the floor since we received the bed without hardware.  Wayfair told us to go to Lowe’s and get the hardware we needed on our own. They refused to refund the bed and ship it back to them at their cost. They refused to ship a new bed since it would only take 3 days to get a whole new bed with hardware. We have spent a couple of hours back and forth trying to get this corrected and now have a ship date for the hardware that is 11 days from now. At this point, I will never make another purchase from Wayfair again.