I bought this chair for my husband and he loves it.  The chair I ordered was gray ,and it is a pretty soft gray.  It was real easy to assemble and the motor is real quiet.  It is not a heavy duty chair but works well as a little TV watching bedroom chair.  It is just as described.    I  gave it five stars because it was delivered two days early and the FED X guy brought it into the house for me .  Perfect chair and perfect delivery! What more can you ask?