We've had nothing but Shark vacuums since 2017; we currently own five Shark products and couldn't possibly be happier! This latest model is fantastic! I've always been frustrated while vacuuming because I get tripped up on the cord; that's no longer an issue thanks to the Vertex cordless lift-away. The freedom is amazing - it makes vacuuming so much less of a chore. It's quiet, powerful (especially with the power boost button), lightweight, and convenient. Every new Shark is a vast improvement over the previous. Shark has lifelong customers in us!