So my preferred method of coffee drinking is iced coffee, but I never have enough ice made at home. This made all of that better. with the cool down feature I didn’t need to add more ice and instead I was graced with a lovely cup of iced coffee. downside it feels a little cheap. really light but everything is plastic so just kinda feels cheap. It only has a 12 oz option as the biggest cup size option and it is hard to fit a cup with ice under it. I had to take the drip tray off and just set my cup under it which seemed to work, but is annoying. overall pleased