I bought this for my husband who just had stomach surgery. He isn’t home yet to use it but it was easy to assemble. It’s firm but comfortable. It lays out almost totally flat and it will stand him all the way up with ease to make it easier on his movement when he gets up. The heat and massage will help in his rehabilitation and healing. I would’ve given it 5 starts if the arms would have been a bit taller. I’ll end up buying pillows to prop his arms on.