The knife was a replacement for a 50-year old knife I dropped and broke the handle.  I was shocked when it arrived with a tiny burr on the tip.  Seriously??  Henkels knives are the top of the line IMHO.  At least they always have been.  So I called the support line, and was told to return the knife for replacement.  And oh by the way, the broken knife would be replaced also, as it has a life-time guarantee.  That was a ver pleasant surprise.  So both knives went off to Henkels.  That was a about 3 weeks ago and I've heard nothing since.  I do hope at least one of the knives shows up again, as I seriously can't cook without this knife.  When it (they?) do, I'll revise the rating to 5 stars, as I expect a Henkels knife to have.