The fountain looks and sounds good!  It arrived quickly and was easy to put together.  However, when I started to fill the fountain with water I noticed a lot of the paint was flaking off the large bottom bowl, exposing the resin or fiberglass base.  A quick call to Cathy in customer service solved my problem.  I did not want to pack up the unit and send it back.  She agreed to replace the bottom bowl and it will be shipped to me tomorrow.  This was great customer service.  I do very much like the fountain, but feel it is overpriced for the quality of the unit.  Of course I knew the price in advance, but expected a bit more for the money!  I'm hoping there is no more paint peeling elsewhere (only time will tell) and that the replacement bowl is perfect.  All in all I am satisfied with the fountain and was very pleased that customer service took care of me.