So far, so good. I shipping was a smooth process. I received the recliner four days ago and put it together the next day. I am on day three using it, and I am so far. It works as the advertisement has stated. It can hold up to its maximum weight capacity, and it is comfortable. My only pause, and it is not much of a problem, is my legs hang off at the end. It not really made for someone 62 in length. Overall, I am happy so far with my purchase