I’m happy with the machine. The coffee is delicious.  I didn’t realize the pods were as expensive as they are or that I could only purchase them by mail.  I should have done more research, but after having the coffee at a friends house, I was in love!  The directions were confusing. It took me awhile to figure out how to preclean the machine.  I still have a few questions that I’ll have to YouTube to figure out.