The racks on this washer are poorly designed. It holds much less than the Kichen aide it replaced. The rack on top is too upright leaving the tops of the glasses and cups with too much water, and they fall over too easily when you pull it out. The bottom one needs another guide. You cannot use the heat boost with the 1 hour wash, and the 1 hour wash leaves the dishes very wet. The Kitchen aide had a 5 minute heat at the end of the wash, which, when not using the heated dry, so the dishes dried quickly.