I purchased this cooler a month ago and was not pleased to see the shoddy assembly of the cooler. I had to giggle and bump to straighten the silver top portion to level it with the rest of the casing. The box had some small dings and dents but not enough to cause the cooler to get misaligned like it was (forgot to take pictures)
The product itself works fairly well. The cold water is not as cold as I would like it to be. The hot water is steaming hot.
I would have given it 5 stars if I did not have to fix it when it arrived.