Ordered in June - initially arrived with most of the pieces broken - which could well have been an issue in transit. It is now October and I finally have all the pieces after multiple incorrect pieces have been delivered msot of which are too big to fit in my car to take to the dump. The product itself is fine - I have been able to build it solo but probably best to do it with two people. It's just really frustrating to have several parts on my floor for several months waiting for replacements several times. I haven't even been offered a partial refund or reduction for my 4 months of waiting