Had this couch for about a month so far and we love how versatile it is! The ottoman definitely has more cushion than the couch itself but still overall pretty comfortable. We wanted a cheaper alternative to the cloud couch and I think this one fit perfectly into our budget. It does need some fluffing overtime. We had some friends over and it wore out the couch but nothing a little fluff won’t fix. Came in 8 boxes over the course of two deliveries and about 30-45 min to put together with my husband.