The delivery experience was horrible. It showed that the sofa was delivered at my house, whereas I didn’t receive that. So, I called customer service and got to know that the sofa was delivered at their warehouse from the supplier. That’s why I got the notification. It’s their system error but the CS lady was talking the way as this is very normal-no apologies needed. Also, they sent the off white legs instead of the dark chocolate ones which I ordered. The sofa was nice but the customer service is not satisfactory.