I bought this couch for a really good discount and I was right to be a bit suspicious. They tried to send me the ottoman by itself and leave it at that. After about two weeks of back and forth with customer service (who were all very lovely) they finally made it right. The rest of the couch was delivered about a month later.

As for the white glove delivery, the delivery guys were in and out in less than an hour! Very appreciative of them.

The couch itself is okay, it’s big and decently comfy, but the fabric is cheap, the pillows are flat and the arms are wobbly (even though everything is screwed on tight). It also definitely has a smell that a lot of other reviews mentioned, but I’ve had it a day and it’s already gotten better.

All in all, I probably wouldn’t have bought if it wasn’t so discounted, definitely not worth all that money! Props to Wayfair’s customer service team though.