Update! Wayfair immediately reimbursed a portion of my payment to resolve the issues. My husband put it together differently so we did not need the missing part. We left the chains off completely, and I like it even better that way. Attaching a photo to show the end result. Goes well with our log cabin. Changing my three star review to a five star review.￼
Missing parts and damaged. The box it arrived in was flimsy and there was no protective wrap. Missing a part to install it and there is a small dent on the piece that the bulb screws into. Other than that, it looks like it would be a nice light, but we cannot  install it.