I absolutely LOVE my new sofa!  I think the lower lumbar pillows are very comfortable.  I added a couple pillows to it as well.  I had paid to have white glove service delivery which turned out to be a huge headache.  The company that was supposed to deliver did not accommodate an 8-4 work schedule and therefore could not deliver to me so I had to go with regular shipping.  It took some time to put the legs on as the stickers that were on it were not a very good guide.  Other than the legs, the rest of assembly was easy.  I love my new sofa!