These pendants arrived on time per the delivery estimate, each piece was packed well, so there was no shipping damage at all. I purchased two of these to suspend over my kitchen island. When I unpacked them, I was very pleased with how well made they are, and I love the distressed gold look. I didn’t give these a full five stars because the gold is a bit too dull, looking more like a patina. However, I added some faux gold myself and now they look great. They look almost royal now. Love them!