First time ordering from Wayfair. First piece pulled out of the box was had a busted corner, but it was a buffer piece. A few Styrofoam pads had dents and had been smashed . Outer box was dirty and scuffed up. All unit pieces good and fireplace works well. Easy to assemble and looks great. Replacing our old TV stand and two tall shelves. Fits our 60" TV, 4 gaming systems, movie compact cases, and extra bin easily. Only wish the heat element had a high/low setting.