This is a review of Wayfair's processes, not the product (which I haven't seen).  After missing the delivery date, twice, I called to postpone the delivery because I was leaving for a two-week vacation. I was told I could not do that; my options were to accept delivery whenever it came, or cancel.  Since I live in a condo and the sofa is in 6 large boxes, I cancelled.  

Today, I was notified that it was delivered anyway, to the driveway (which a kind neighbor verified) in six very battered boxes.  Wayfair's response: they can send someone to pick it up--next Tuesday.  I don't know what the weather or the crime will be like in the intervening 6 days but that seems a long time to leave a new sofa outside.  Maybe it will be there when I return next week and I can edit this review.  Maybe.