Rack was very easy to put together- took about 15 minutes and comes with the tools you need. Mine was a bit chipped/a little piece of the wood coming off, but nothing too bad. It did not bother me, and I just turned it to the wall. Plus, it's in my closet- nobody is going to see that. Overall, it feels very sturdy. I only wished it was a bit longer. I was able to fit 3 pairs of shoes on each shelf comfortably. I can put four, but I just have to put one of the shoes sideways. I may order another one for more space.