Wonderful light. I didn't think it worked at first so I called Wayfair to get an exchange. The wonderful customer service rep. asked me what happened when I touched the black metal frame. Huh?? As it turns out, I didn't read the instructions to see that is how you turn it on and off.  Boy let me tell you, I felt silly only because I didn't read the info. The Wayfair lady way so nice and patient with me. Now I know and love the lamp - and the Wayfair customer service ladies help.