Chair was delivered as expected and on time...box could have been better as the legs had punched thru, but no damage noted.  Only had the chair for 1 week and returned it only for the fact that I'm 5'10" and in order for my head to be on the pillow back, I had to slide down which created an uncomfortable gap between the chair and my lower back.  The chair looked to be built well and when sitting in the upright position was very comfortable.  I hate that it did not work out, because other than the recline issue for which I purchased the chair, I was very happy with style, color, material and upright sitting comfort.  I've reordered another chair with a higher back and hope that it is built as well as I felt this was.