The dishes arrived in great shape. They were well packaged.  I love the dishes, however the color looks brighter on the site. Rather than being a Cranberry Cherry color they look more like a brick red. I would have preferred the cranberry Cherry color, but the brick red color will work with my decor. I am pleased with the weight and size of the plates, bowls, and cups. I just received them so I have not used them much. But so far so good. 

Pros: Beautiful, sturdy dishes. Appear very well made. 
Cons: Color of the dishes not exactly as described. But still beautiful.