The item is beautiful, though several arms are bent and I am still trying to figure out how to straighten them out. Some of the candle bases were bent down so that I couldn't attach the covers. I ended up bending them but that unfortunately scratched off some of the gold. It's not to noticeable fortunately. I will note I bought this as an open box item so hopefully this is not the cases for everyone who purchases this chandelier! I'm ultimately happy with the look but the quality left me slightly disappointed