We ordered two of these bookcases.  They arrived well-packaged in foam and wood inside large cardboard boxes.  Be ready for some physical work to remove the bookcase from the packing.  The upside is that neither bookcase had shipping damage.  Installation of the four feet is a bit tedious with the little allen wrench they provide.  We used our own tools and it was much easier.  For its intended purpose, at this price, I would give this product five stars.  I took off one star because one of our bookcases did not have all the proper hardware to install the feet, and on that same one the finish was not 100% dry.  I still recommend this bookcase.  The feet, trim around the top, brown panel in the back and rubbed finish add great style to this functional piece.