I was very excited to receive this bed!! Delivery took longer than expected and the box was damaged!! All components of the bed is placed in the back of the headboard lined by a zipper. The zipper was not only damaged but broke and I was unable to zip it back up no big deal to me at first. Than I noticed a small tear in the top right corner of the headboard. I tired to call customer service but I didn’t get an answer. The bed itself is really pretty but may have to change it out later... not sure how durable it will be.