After the professional rug cleaner ruined our old rug we needed a new one for the family room. We looked at rugs at several online sites, but we kept coming back to this rug. The colors were right, shipping was free, the reviews were positive, and the price was reasonable. When the price went down, I ordered the rug. It didn't just arrive on time. It was two days early! We love the rug! It's thick and plush. Our dogs love it. They think it's a giant dog bed. The colors look just as they did online. We vacuumed the new rug expecting a vacuum cleaner full of fuzz, but the dust cup was empty. All in all we are very pleased with this rug.