I love this chest! It’s chic and functional. Originally, there was an issue with the first one shipped. I called and the kind customer service rep helped me troubleshoot before determining that it would be best to send me a second shipment (at no charge). The second chest arrived and assembly was fairly easy for one person (1 hr. assembly max).  Be sure to pay close attention to which way the inner rolling brackets are placed. All in all, I’m happy with the product and the superb service. Thank you!!!