The bed frame wasn’t delivered to my apartment door, but instead it was left at the main entrance of the apartment building. I read Wayfair delivery info and it indicated that heavy items are delivered to the apartment. I clearly indicated ‘front door’ as opposed to ‘main entrance/lobby’ from the delivery options. I can’t carry a bed frame to the second floor on my own. When I called wayfair they said that it’s not their responsibility but the shipper’s. I’m very disappointed with the whole process.