As many other reviews mention, the rug comes folded instead of rolled which leaves significant creases in the rug. I have ordered lots of rugs online and never run into this issue until this one. We steam clean our carpets regularly, and I was not expecting the rug to warp again months later. It is a shame because it is a pretty pattern, and came in the size I needed (6x9 is sometimes difficult to find). Overall this rug has just annoyed me. Do not recommend.