There was a flaw in the rug, like something chewed it up a bit (before shipping - it was way inside the rolled up rug), but it happened to be where it is very hard to see, so I decided it wasn't worth trying to return. Otherwise, it looks true to the pictures and is a nice, heavy wool. It does shed a lot when vacuuming, but I haven't had it just shed fluff. Overall I'm happy with it.