I was very happy that I found a waffle maker that is  PFOA free. The issue I have is that I have very hard time removing the waffles. It does not stick but it is almost impossible to remove the whole waffle, it has to be by pieces which is not good for serving. I have been using the same butter with the previous waffle maker and I have never had issues. I had to use tooth pick to try to remove it. My opinion is that the lower plates are so deep that the whole waffle is like in a "hole". I am so disappointed that I  have really not pleasant time using this waffle maker.