At first impression, stiff, uncomfortable, hard to put together by yourself. Two people would have made assembly a breeze. After a few weeks, the couch relaxed, softened up, and became very comfortable. My husband and I are a bit over weight and it holds us and two small dogs very well. If the arm rest had some cushion to it, this would be perfect. I am glad it became more comfortable or else I would have returned it. All in all, a decent piece of furniture.