We like the couch too. But, the assembly also was very tricky. The hole drilled in the arm of the couch was improperly drilled, so during assembly it caused a bulge and crack in the arm.  Luckily we caught the other side of the arm before the peg cracked that side. We disassembled each arm and cut the wood pegs down to fit properly. So now we have a cracked arm on our new couch. We would love to be compensated for this. We think we should get a refund for the couch.