We had a problem with our TV Stand,  It was damaged,  the top of the cabinet was damaged on one corner and there was a scratch on the top,  we were very disappointed  .  It is a lot of work to put it together, we did know that, but the cardboard box and styrofoam packing was very flimzey   for such a heavy cabinet,  I am sure that is why it was damaged,   ,  Not something we can easily sent back once home and in the house,  and all apart  on the floor,  love the cabinet now that it is together, but feel we deserve a credit for accepting a damages item.