This was the buy of the year for me.  It is a really nice looking piece of furniture.  The fireplace has more settings than I can figure out.  But the heater can take the chill out of the air in a room quickly.  The unit fits well into my room.  One problem I experienced was that the front corner of it was busted and a hunk of the trim was broken off.  The unit is so big and took so long to install I am not tearing it down to return the whole things.  I was disappointed in that.  The install process was time consuming by myself.  It took me 3+ hours to put it together.  It is not rocket science but takes time to figure out.  Lastly, the package did not include assembly instructions or operating instructions.  I called and the company sent an email with instructions.  The company is good to work with and friendly.  But I rated it less by a star because it came to me damaged.