The first one I received had several damaged pieces. In some cases the finish was scraped off the wood. A shelf was splintered on one end. Almost every metal piece had some of the finish missing. Wayfair was extremely helpful and sent me a replacement very quickly.There are a couple places on the frame that are missing the finish, but not very noticeable. It was easy to assemble, looks good, and is both heavy and sturdy.I would give three stars for the product and five for Wayfair's customer service.

Pros: sturdy, looks good, good value
Cons: manufacturer's quality control is questionable