We are now on our second Pfister - Marielle Kitchen faucet. Our first set lasted several years and we loved the look and easy to use four piece system. When the main faucet began to leak we were so disappointed. Pfister's customer service was outstanding. More than I had ever expected since we had the faucet for several years. We received a replacement set quickly and have not had any further problems. I will definitely stick with the Pfister brand in the future. [This review was collected as part of a promotion.]