We've had the washer for about 5 months and it is a great improvement over our previous washer. I love how quiet and refined it is. It's hard to imagine a better way to clean clothes.
We did have one problem though. The detergent drawer refused to go back in its slot when we removed it for regular cleaning. It was because of a manufacturing defect. It took about two weeks to get service. The service person fixed it, and so the problem was resolved. It is still hard to get in, but we can live with it.