Ordered 2 lift chair. The one I tried was very uncomfortable so I returned them. I paid the return shipping of $51. I received part of my refund but their bookkeeping office and phone reps don't know what their doing. I called 3 times getting the same answer, you will be receiving the balance of your refund soon. Still haven't seen it so why would I ever purchase anything else from Wayfair again. They aren't reliable at all. Next time I'll shop at the place that won't hold my money from refunds or returns. Wayfair has happy phone reps but no customer service or follow thru.