My apartment is on the third floor and it was left on the porch at ground level. I do not expect this with an item I have paid hundreds of dollars for. Whoever delivered the item did not even have the courtesy to walk up the stairs and ring my doorbell to let me know that the item had been delivered. I only discovered it when I went out to run errands. Because the item was quite heavy, I suppose the delivery person(s) did not want to bring it up the stairs. Was it a better idea to leave it for me, a small 63-year-old woman, to drag it up the stairs by myself? I'm very unhappy about this. As well, once the cabinet was assembled by an experienced handyperson I hired, the doors immediately fell off. They're now held together by duct tape. Completely unacceptable!