This chair does not have a massager.  I assume Wayfair is asking for a review of a different chair.  The one I got is comfortable and good looking.  The foot rest lifts easily with the side handle, however, the handle does not release the foot rest.  You have to push it down with brute force.  It is almost impossible while  you are sitting in the chair.  You have to make your way out of it, straddling the foot rest, then push it back in with hands or giving it a kick.  This is the case when used by my son who is over six feet tall and a strong man.  It is really inconvenient.