I bought this oven 11 months ago and love it.   The side opening door makes it easy to get things in and out of both the top and bottom ovens.  The convection and conventional settings have been a great help.  I use this oven for baking and cooking at it works like a champ every time.  The timer features are a little glitchy and could use a little work.  You can't access both kitchen timers unless you actually turn one of the ovens on. Sometimes one of the timers will freeze when trying to reset the other timer.     I would rate this oven somewhere between good and excellent because of the timer issues; otherwise I would rate it excellent.