I love this coffee maker. I also didn't realize how much I like iced coffee until I got this. I love being able to make single cups of coffee without using a wasteful one use plastic pod. 
It is so easy to use: the measurements are on the included tumbler, mixing pitcher, and in the water boiler. It also comes with a measuring cup for the coffee that shows how much to use for each sized cup. The step by step directions the come with it make it even easier to make hot, iced, and frappe. When making a frappe, or your own type of blended creation, the blend feature is amazing.