I’ve been using this coffee maker for almost a month. It works great and I have had no issues with it. (This is my first Kitchen Aid coffeemaker, I’ve been using Cuisinart for a long time). It looks good, and I like the see through water holder. It is also very easy to fill up. I have only one issue with it. After it brews, and it stays warm for two hours, there is no way to keep the plate warm for another hour or so, unless I fill it up again, which I don’t want, I just want to keep my coffee warm for a little longer. Other than that small issue, we are very happy with it!