I have written a review yesterday, but I don't see it on your page. I guess you didn't want another negative review. My complaint was like a few others made. It does NOT make a good cappuccino because the auto frothing does NOT work. This is my number 3 machine and my last because I'm taking it back for the last time. In the morning I want a nice CAPPUCCINO not all this aggravation because it does not do what it supposed to do.