Love the product itself. My cats love it. Pros: easy set-up, space-saving design, well made for such an inexpensive product. Cons: Platforms are too small for an adult cat, not enough space on the platforms for my cats to move around. I had to remove the upper stair and one of the upper platforms just so the cats could maneuver. They have an issue getting into the upper "bungalow" because the pole is in the way and the platform small. This is definitely made for smaller or younger cats. Mine are 9 and 10, medium sized. If you have small cats, this is perfect! If you have larger cats, you may want to look for something with larger walking and lying space.