The ice melts, the level of condensation in the unit is high (wet), when delivered the SS "arm" that holds the thermister was bent and not located correctly. The service technician manually re-positioned (bent it back and stuck it in the retaining hole) the arm and ordered a new gasket. The gasket was replaced on 8/17, system still not functioning. I have called my retailer and asked for a replacement.

I am a long time GE Monogram user, currently remodeling my entire kitchen and will be purchasing 4 new GE Monogram appliances. I am hoping this ice maker is just an anomaly and will be quickly addressed.