This is such a great all-in-one machine if you are looking for on demand iced or hot coffee. Mainly the new part is the iced portion of the machine as I’ve had hot bee keurigs in the past. I love that there are two (very large) water tanks, one for hot and one for cold. This makes it so good for an office setting or for home if you have multiple people or drink multiple cups a day. After the initial setup and water cooling, my iced coffee came out perfectly cold without me adding in any ice to my cup!