This got a 4 rating only because I like KidKraft, otherwise it would have been a 3. I encountered 2 pretty annoying issues. 1) one of the pieces came broken. I requested a new one and it was surprisingly easy and fast. 2) the screw holes for the sink were not lined up (the house was put together perfectly, I triple checked). I didn't bother requesting new pieces because I wasn't sure if it was the sink or the two sides that were off. Not to mention I did not want this to be delayed again. So I drilled new holes. Now I have to fill in the old holes and repaint. What a mess. - Yet, I still like KidKraft and am happy with the house overall. I would do it again, but I would appreciate less 'extra' steps to get to the end result.