This machine either uses too little or too much water. It "senses" the load size on normal wash but all the clothes don't get wet. Using "deep clean" then uses way too much water. I can't tell you the amount of time spent watching through the window to be sure it's washing right. Then pause to push the clothes down, restart,..ugh frustrating! It also hardly agitates. I don't want it to beat my clothes, but it just lightly sloshes them a bit back and forever. The little drawer for detergent and softener ends up with water sitting so we have to be sure to empty it after so it doesn't start to smell. It would be nice if that drained properly.