I love the craft ice, but the quality of the components just isn't there. In the year that we've had it, we've had to replace the regular ice maker in the door twice, and the freezer fan once. The freezer fan broke about 5 days after the warranty expired, but after a long battle LG did the right thing and replaced it for us. These highs and lows make the product average overall, which is a bit disappointing considering the premium price. I am also concerned about the costs of repairs over the long term with this refrigerator, considering all that has happened in the first year.