The filing cabinet was just as described.  It works great for what I needed.  First I ordered one and then ordered a 2nd.  
the 1st cabinet arrived in perfect shape but I could not find the keys.  One call to customer service took care of this, I received the keys in the mail within a week.  The lady I spoke with was very pleasant and helpful.  The 2nd filing cabinet arrived damaged on one of the bottom corners.  Again, the customer service agent was very helpful and pleasant and said they would send another one right out.   The filing cabinet was fine but the customer service was excellent.  Would feel comfortable ordering anything from this company.  Any company can provide a product but it is great when a company does such a great job of handling any problems that might arise.