First, I have other KitchenAid products that I love. This food processor actually works very well. However, it has a major design flaw. The feed tube is not the same shape on both sides. The very first time I used it, I was quickly feeding cabbage into it & I put it in the wrong way. Now the feed tube is wedged in & will not come out. Unfortunately, there is cabbage stuck inside. I have used this product once & it is essentially ruined. Very disappointed. [This review was collected as part of a promotion.]