I really like how luxe the cooler look, however the screws for the door handle is too short. I was disappointed when I contacted newair and I was told they did not have longer screws at the present time. I was told it would be the end of the month before they could provide for me longer screws. My other options was that she would send me  a picture of screws I could purchase from a hardware store. I told her for an item that cost over $500.00 that did not seem quiet fair. Newair customer service ruined the 5 star.