I'm a heavy girl, so I thought a thicker topper would help prevent those hip pains I get from side lying all night. Wrong. This was SO soft that I smushed it all the way down to my rock hard mattress, I think. I had to crawl out of the indention in the morning and my back feels like someone took a baseball bat to it. I'm sure all of this plush luxury would be wonderful for my thinner sisters and brothers, but it was way too soft for me. I am so sorry I can't use it. This in no way reflects on Wayfair.  You cannot find better customer service than Wayfair offers, ANYwhere.