I found my pillow at a thrift store. It was part of and 'estate' donation. I washed it thoroughly in my bath tub and it took 3 days to dry it on an open rack. As soon as it dried thoroughly, I placed a clean pillow case on it and being a side sleeper I looked forward to using this uniquely desiged item. For this side sleeper it has been a godsend as I tended to wake up numerous times prior to this pillow. Now? I sleep soundly and wake up ready to go in the morning. For those to whom it doesn't work, that is sad, but it does for me and I'm thinking of purchasing another for our camper. Too bad they don't have a blow up one of this style as I'd take it rustic camping with me and find a corner in my kayak to store it when my ladies group does an occasional week long river trip. Love it, love it. This "Great Nana" now sleeps very well!!