While I love the product, the packaging change has caused me to look for another brand. They’ve spent so much money changing the packaging to something that’s frustrating and messy. There is a smaller bag placed within the larger paper bag, so you end up pouring the smaller bag into the paper bag and then digging it out of the paper bag. No other charcoal brand I’ve used does this, but kamado joe seemed to find away to make things way more difficult than it used to be . I will no longer be using this product until the packaging changes