I am unhappy with the layout of the bottom rack because I cannot fit two rows of dinner plates.  I have to put dinner plates on one side and smaller plates/bowls on the other.  The silverware rack was also not designed well because there is just not enough space and the second basket which is meant for larger baking utensils is too large for silverware and they fall on top of each other.  On top of design flaws I don't think it cleans well.  There is typically food left in the silverware, probably because I try to fit too much in each load and bowls often have crusted food if I did not prewash.  I would not recommend this product.  I was more satisfied with our older and less expensive dishwasher.