I had no problems with the item when it arrived. It was very simple to assemble. It’s very cute and bigger than I expected (which was a plus). I purchased a cover from another vendor (glad it fit perfectly). I was afraid of rusting issues after reading other reviews so I treated it with a clear enamel rust prevention spray that I purchased from Lowe’s (which gave it a glossy look and should disappear inside after the first fire). Because I’m using it on a wooden deck for now, I placed a few pavers underneath it to protect the deck. I hope it works. Sad to say that most fire pits didn’t specify whether they were ok for wooden decks. Because this unit sits up from its base, I thought it would offer more protection for the deck. I haven’t used it yet to report its quality or safeness for a wooden deck.