I bought this a couple months ago, and for the most part I am well pleased. However, and this may just be because it has the third rack for silverware, the middle rack is practically useless. The little plastic part that is supposed to switch the pegs back and forth, will NOT stay in place, and my bowls don't fit on that rack, nor do most of my cups and glasses. As for cleaning my dishes; this machine is the best I've had.