Chest freezer arrived without damage, was very easy to install & start up following the instructions included in the owners manual, and cannot be heard while running. It maintains -20 degrees F temperature at the #4 setting on the dial. A very necessary freezer storage solution for homeowners or apartment dwellers who wish to take advantage of bulk purchase savings of meats and vegetables. Mine holds frozen turkeys, chickens, pizzas, and family size packages of frozen vegetables.