Couldn’t be more pleased with the product and the service. The mirror arrived in two days however it had a couple of minor imperfections. There were a couple of     small nicks in the frame as well as a small scratch in one corner of the glass. I sent an email including a couple of pictures showing the damage. I called the number referenced in the reply I received and was very pleased with the associate (Wendy) that answered. She resolved my issues by ordering me another mirror and I didn’t have to go through the trouble of returning the damaged mirror. I had the replacement in two days and that one was in perfect shape. Excellent product and excellent customer service. If I could have rated them higher, I would have.