It’s beautiful. The cushions are VERY firm, but not uncomfortable. With extra pillows for back support, I find it comfy (the back pillow are very upright and not super fluffy) — if you want to lounge, it needs pillows. There’s no arm supports, they’re just zipped on pillows. I don’t mind this, but it’s not clear in the pictures. Really annoying shipping, took way longer and didn’t arrive all at once. 

Overall, I love it and it works for my needs, I just wish the back cushions were comfier and that shipping wasn’t so awful.