This sofa + chaise came in two manageable boxes that were easily moved up our right-angle staircase when no other fully assembled couch could. The build instructions were a bit obtuse to start, but quickly made sense once we realized how few steps there were. The seats are firm and the fabric is very soft to the touch. The back and arms are a bit low for lounging, but place a pillow between your head and the wall behind you and you're in for a very comfy evening!