This item comes in undamaged and on time.  the package of the item was well though out. I like the color (I purchase the off-white) and it goes well with my guest bedroom.  The reason why I give it a rating of 4stars is because one of the flat washer came in with a defect. It still can be used.  Whoever did the inspection on the tools to assemble the Drawer Storage Chest should have catch it.  Assembling was very easy.