5 stars sofa, 1 star service. - The sofa itself is lovely, pretty straight forward to assemble and nice and firm. Fabric seems resistant as well, which is a plus. We’ve used it both as a sofa and as a bed and can’t fault it. Shame for service, a 2-3 days delivery turned into a 3 weeks wait due to wrong address, cracked items delivered, delayed pickup and replacement. A really stressful experience, but overall really happy with our sofa.