Looks very nice and the leather is soft. The seats are a little firm for me. The front of the seats are flattening down a little with use, but the middle seat is not so it looks higher in the middle. I don’t know if it’s just from use or because the middle seat is more solidly constructed (doesn’t recline, has the storage drawer underneath). We’ve had the couch less than a week and it’s noticeable. Still, a great couch for the price.