You get what you pay for. This is a nice looking ottoman but it arrived with many visible scratches, dents, and gashes. Also, one screw hole was not big enough to house the screw so I had to leave that one open. I don't have a car big enough to get it to UPS to send it back. The box was not damaged so this came from the factory or was another return. Very disappointing as everything I've ordered on this site has been damaged in some way. Things are just not well made anymore.