Where to begin? The book cabinet arrived via UPS, one day late. Was not a problem. However, The packing/shipping box was damaged at both ends, gouges in the sides of the cardboard box, one end of the box was heavily damaged, while the opposite end was collapsed like an accordion!  Damaged parts were exposed, visibly, protruding from the torn areas inside a wrapping of plastic. Several fine scratches exist as a result of the pieces shifting inside the damaged cardboard box. Even though the damaged to the parts are small (mostly chipped ends, it takes away from the look of its appearance. Do I want a replacement? No, Will I be satisfied once assembled? most likely. Can the Packaging and Handling be improved? ABSOLUTLY! My assessment of the product is mostly THE INADEQUATE and Poorly protected Product. And, the inadequate handling during shipping.
J.T. Olson