Love the look of the chairs and they are very comfortable. I ordered 4 sets of two for my long dining table. They arrived earlier that advised. they were easy to put together. two out of the 8 chairs were defected. the holes did not match up. they were about half an inch off. At first I tried calling the 800 customer service line. I was on hold for about 20 minutes to speak to someone and finally gave up. I went on-line and submitted a request for replacement. It was easy. Wayfair is sending me another set, which should be delivered by the end of next week. Great customer service