Chairs look exactly as pictured. A few minor scuffs on the metal frames upon arrival, but not too noticeable. Seats are very wide which is great for taller/larger people. Back rest is surprisingly comfortable. However, the chair seats are 2-3 inches lower than a normal dining chair, so be aware. The 3/5 stars is due to difficulty of assembly. The metal chair frames are easy to assemble, but the chair seat screw holes don’t line up perfectly with the frame. I was able to assemble all 6 chairs ordered, but 3 of the 6 chairs took much longer to build due to slight misalignment of the screws/openings. It was a mini battle that required an extra set of hands.