love the look and sturdiness of the desk. and the weathered grey is perfect with our decor. unfortunately, although the packaging seemed secure and intact, a wood price trim on the back of the desk had a large split and the molding in another area o. the back panel didn’t line up at the corner making it look terrible if you want to have the desk in the middle of the room with the back exposed. also, two of the feet couldn’t be installed because the predrilled holes didn’t line up. when i contacted customer service they asked which part they could send (by letter) - surprised they didn’t know that the desk comes fully assembled- there are no parts other than the feet. still waiting to hear back. if the desk had come with no damage i would have rated a five star- the desk drawer inserts, lockable drawers (although we also didn’t get any keys) and the built in cordage are all very nice features!