Chairs are good quality, look nice, and were relatively easy to put together. We ordered 3 sets and all were packaged nicely. For some reason, they only sent the exact number of screws in each set. 1 set was missing a screw (another hardware piece was sent instead of a small screw) and another set came with 2 stripped screws which were unusable. Most furniture companies will send extra hardware for this reason. Luckily, we had spare screws from another furniture set that were exact matches, otherwise, we’d have to return the set or get replacement screws sent to us.