Purchased 10 of these for my business, 4 for the lobby and 2 chairs in 3 offices. LOVE the look, love the arm height (all who sit, rest their arms on the arms).  The Grey looks like a grey blue (which worked out great for me), and the plastic has a few blemishes in the molding, but subtle.   I think htey are comfortable, my staff thinks we should have a cushion for the elderly clients just on case.  I'm running a business, not a afternoon gathering.  The are comfortable.  The price was a good value in my  opinion.