I wanted a new rug to go next to my bed and found this one in the sale.  It was delivered rolled up so it just needed something to flatten the ends for a little while.  Also when I first unwrapped it the surface looked quite flat (probably because it had been rolled up tightly).  I fluffed the surface up with my hand and it was fine.  Very pleased with it, the colour is good and it blends well with my carpet.  It is quite thick - thicker than I expected which is nice.  No complaints!