One stool was missing parts so I have to wait 2 weeks for screws. I needed the product when I ordered it,. You got your money and I am waiting. The assembly of the seat to the back is a disaster. The holes are not straight and the screws can be stripped easily, the back of the seat was not stained properly. Of the 2 I bought, one was a 50% success and the other was a complete fail. If you need 2 weeks to ship missing screws then add some extras to start with. You need to make this right.