The rug looks exactly like the photo. We ordered the 9x14 size and were quite surprised at the way it was packaged. Instead of being rolled up, the rug was folded and boxed. The vendor included a nice note explaining they were trying this method to prevent damage and minimize creases. Much to our delight, the rug laid flat within a day! There is a slight chemical order that is dissipating quickly. The pattern and plushness rivals wool rugs. Overall thrilled with purchase and would recommend.