Super disappointed in Wayfair.  Main brackets (4 of them) were missing from the boxes that were shipped to me.  I get that it happens sometimes, but I've only made a few purchases with this company in the last year.  Not a very good success rate.  When I called to get someone to send the parts, customer service was very polite, but unfortunately I'll have to wait several days to get what I need to continue.  This is not helpful as I now have a child's bedroom in limbo until i get parts.   I can't believe an organization this big does not have a next day delivery option for parts.  My confidence in Wayfair is gone at this point.