I absolutely love this bed !!! It came in and looked just like the pictures. I only left 4 starts because when it was delivered one of the boards was broken. I called and they sent a replacement piece but they later sent an email saying it would take two months for the replacement piece to be delivered. I called customer service again and they made a way for the piece to be delivered about two weeks later. Customer service was great and the overall quality of this bed is amazing even my husband loves it .