Pictures online are deceiving. This is not a tightly piled rug, I would say it is more similar to indoor/outdoor quality. Colors are drastically richer looking  and bolder online than in person. I paid to ship mine back. Wayfair needs to provide more customer close-up photos. I was unfortunately very disappointed with the overall quality of the rug, it is EXTREMELY thin. Please provide more accurate photos of this product. Customer service was very responsive and friendly, they deserve 5 stars.