This rug was my first purchase with Birch Lane. While I have dealt with numerous “good” online businesses, this company ranks at the top. I placed the order over the phone and the representative was wonderful and patient as I “grilled” her with questions regarding the true colors and quality of the rug. The email notification process and earlier than expected delivery was seamless. And the quality, design, color and appearance is truly beautiful. This rug purchased in a specialty store would have easily been 3x the price.
I look forward to my next shopping experience with Birch Lane!