I hate this chair. The back support piece doesn't offer any support; even the large pillow isn't supported enough by it. This make getting comfortable impossible. The chair is also low to the ground. So sitting in the feels very uncomfortable and getting out of it isn't much better. Mine arrived with plenty of dirty marks all over the beige fabric. All three pillows are disappointing in terms of quality and visual appearance. This chair is such a disappointment. I could not get comfortable in this chair and I don't feel like I should have to work at it. However, assembly was easy and for the few moments I could stand sitting in it, the chair swiveled without issue and felt sturdy. I believe it arrived two days earlier as well. (Update:Wayfair was really awesome about this. I added one star for that. They handled the issue quickly and wonderfully!)