I purchased this product less than 4 months ago and now it's not working I really don't know what to do because I didn't take out of protection plan on it but it's less than 4 months and I can't use it anymore I went as far as to order new filters assuming that was the reason it wouldn't come on but now after paying for the product and the filter I feel like I'm out of $200 and no way can I get help for the problem what do I do