I bought an “open box” item with the understanding that it had been thoroughly inspected. When I received my item, all was good except for 1 piece. One of the side pieces for the drawer may not be usable. I contacted cs and they are unable to send me a replacement piece. So, I am left with trying to repair it or ship it back. We are currently trying to repair. If the repair does not work, we will have to ship it back. Not looking forward to trying to get all of the pieces back into the box.