The pillows are very fluffy and curly, the look is just what I wanted so I am pleased with that.  Don't like that the insert is so firm and no give to the pillow.  Will have to spend more money to purchase softer inserts.  
The pillow were not in a protective bag, just squished into a box and one of them has a dirty area on the back where it rubbed on something.  For this price I would expect better packaging.  Overall the pillow itself is very good.