The website said the rug pile was 0.5 inches and the 8 x 10 rug weighted 42 lbs. That was not true. The pile was 0.3 inches and weighed only 26.6 lbs. Wayfair was good about understanding the problem but it did take 3 e-mails. I returned the rug at their expense, but beware if the website is not updated.