Super happy with the chair, I got this one on sale so for the price it’s fantastic! It’s firm and has lumbar support, I’m getting an ottoman for it so it’s more of a reading chair. Assembly was a piece of cake and it showed up fast! The colour is like the picture, a very light textured gray, nice and stylish... of course my cat loved it right away and it is now “his chair”... what can you do! )