I depend on reviews when I buy online and the reviews were good. I received the runner about 3 days before the estimated delivery date...am very impressed! The run flattened out very quickly...within a day. I live in a mobile home and wanted something in the entrance that would allow those coming into the house somewhere to put their snow covered or wet footwear. I did have to cut the heat register out and a small cut against the coat closet to lay down about 6 inches. Good old duck tape! I love the design and it vacuums easily. Am very very happy with my purchase!