The rug arrived on time and well wrapped. Unfortunately it is much darker than the online image suggested. There is a fair amount of brown coming through. Overall it is a nice, natural looking colour, just not what I had wanted. If I had seen the rug in person I would not have purchased it. From the first day it was opened, There were a few strands coming loose and it looked a little tattered - I don't yet know how well it will stand up over time but I don't have high hopes.