Rug is good quality and it lies flat right out of the bag it was delivered in. We did notice a bit of dampness in the rug and it has an very slight organic smell about it. I am perfectly fine with this considering the offensive smell of synthetic rugs. The rug is coarse on the feet but that is expected as it is jute. If you like the look of this rug, as do I, you can purchase a smaller plush rug to put strategically on top. Layers are lovely on this rug. Delivery was prompt. I'm happy!