Update to my former review. This company does very well on its customer service. Although, like most companies these days, there is no phone number to dial them direct, their email response time is very quick, and they have proven to be very helpful. I was missing a piece when I received the package, and they are sending out the piece to finish the rest of what I need to get this installed. Also, in the meantime, my customer decided to upgrade to a double door, and I was able to purchase the additional materials needed to match the kit I had and get the additional door installed. All in all, this has been a great company to work with.