i have had the range for almost a week, and i really like the functionality of it. i had to download the guide since it didn't come with one, but i fully understand all of the functions now. they are pretty straightforward. the only con i give this range is due to the aluminum griddle. this was very disappointing,  since we use it often. it doesn't cook the items very well (tortillas, pancakes, bread etc.)  i feel it was the cheap way out of providing a cast iron griddle instead. i looked online for a cast iron option, and all of the ones i see from samsung are very expensive. so this was not ideal. [This review was collected as part of a promotion.]