This was the first time I ordered from Wayfair! It was an easy process and we were so happy with the chair! I found the same chair on another site but it was about $50 more and I’m not sure shipping was included. The quality is great, it looks wonderful on our porch, and it was very easy to put together. We also appreciated the tracking information being available so that we knew when it arrived and we were able to get to it quickly. Looking forward to shopping with you again in the future!