I ordered this stool as an "Open Box" item. Wayfair insisted that open box items are reviewed for quality assurance so I decided to take the chance. Unfortunately, I received a completely different item as a result. Wayfair required that I either accept a partial refund of 25% or I would have to return the item. This was frustrating since the item is heavy, and I will have to take time and energy to return something that was sent in error. They also were "unable" to resend me the correct item, and noted I would have to re-order it - likely because they did not want me to still receive the correct item at the "open box" price. They should not be advertising open box prices for incorrect items and they should do the right thing if they make an error. Thankfully, I was able to re-order this stool from Bed, Bath and Beyond instead at a lower cost than the Wayfair open box price. Be wary of Wayfair's shady business practices...