I have used Hamilton Beach coffee makers for years, and am very disappointed in this one.  It is replacing a very similar model which we never had a problem with. this one sounds like it's boiling the coffee constantly and creates a huge amount of condensation (water) around the filter basket. It is impossible to lift out without getting water all over. 
I called the customer service number and was told this is normal and not a problem. My brother has this same model without this problem. Neither did my old model. 
This explanation does not make me happy.