The package arrived and looked like it was thrown off a cliff....twice!!  The cabinet was dented in multiple places.  I really needed this unit to replace my old one so I banged out all the dents as best I could and installed the unit in the window. It was at this time I realized the plastic front of the unit was cracked as well.  I've run this unit for 3 nights so far.  The temperature display does not stay lit, not sure if that is normal or not.  I'm also having an issue with the unit turning off on it's own between 6 and 8 consecutive hours.  I'm not pleased.