Look at LG's photo on its website of the back of the washer showing how the drain hose wraps all around the back.  This tells you that the drain hose is long enough to reach a drain on the left or the right of the washer.  Then look at my photo of what we got with our new WM4000HBA washer.  This is what you will get.  The drain hose is so short that it cannot reach a drain to the left side of the washer.  Then ask your dealer for a drain hose extension and you will be told that LG does not make an extension and does not sell a longer drain hose and that you have to solve this problem on your own.  Since we can't even use the machine, we can't give it a rating of good or bad.  I can only say this is not what is advertised and it shows very poor engineering and customer service by LG.