The wood seems good quality, however I haven’t used it as when I opened the box, one whole piece was broken off, with a sharp edge. When I texted and sent pics to customer service, they (the bot?) apologized and were nice, but I had to ask for a replacement bench or refund. They said they put in a refund request and I was to see an email. I waited several days and it wasn’t until I spent time on my app to submit images and ask for a full replacement bench, not “parts” that I saw a confirmation email that a reorder request had been made. A new shower bench should come this week, we shall see what condition it is in. I’ve always had wonderful service and received quality products from Wayfair. This is the first time I’ve been slightly disappointed.