I gave it three stars for several reasons, first the shipping was delayed over 7 days which cost me more money.  The size of the tub is very small and very deep.  I'm 5"3 at 150lbs and it's a tight fit for me.  My hubby who's 6'2 can't utilize it at all.  I do enjoy my weekly baths, but, if I would have shopped around a little more, I would have chosen a larger tub.  The installation was kind of challenging per my plumber, but, we eventually, got it to work with no issues.