We got the stainless steel. It looks great. The water reservoir is not removable, unfortunately. It arrived with a little water in the packaging so maybe it had been returned. Initially, it would start to pump the water through but stop and then give us an error message that it needed H2O. Strangely enough, after my husband set it up on the WIFI we no longer got that error. Very excited about using it for coffee now and it seems well built.