We only received the first two boxes. I contacted wayfair and they are sending out a free replacement. So far the pieces we got are great quality, the base has wheels to help move it.

We have received the full chair!
I love that the back of your calfs gets the heat feature and not just your back. It was able to fit perfectly in the corner of our living room and has been a huge hit when our friends come over. 
I was nervous I wasn’t going to like the arm airbags but the compression has actually become my favorite mode.