Bought as a gift for my elderly mother. Had it 2 years to the day and it sent a small fireball out (I was here to actually witness the event) and died! Now I am stuck with yet another problem toaster oven. Why can’t you make a quality product with a lifetime beyond the warranty? Sucks to be a consumer in the USA. Might I add, we live in a lovely home and took great care of this appliance. I really wanted to give you a great review. If I can have a replacement for my mother I would thoroughly appreciate that!