I was so happy to find this site!  I ordered a cupboard for my daughter!  After thinking about it, I decided to not surprise her and let her see it before I ordered it!  The same day I ordered the cupboard, I cancelled it!  Well that was over a weekend and when I checked on Monday (I cancelled it via e mail) I was told could not cancel! Pretty upset as my daughter does not want this and now I am stuck with a huge pick up fee!!! Funny thing just a few minutes before I was able to change a delivery address(via e mail), but not cancel it!  Also interesting is the fact that it was to be delivered on Tues.  and did not arrive till Thurs..  My daughter was out of town and I too left town on Weds. so I had more complications making sure this HEAVY container was put inside her house!  Well as much as I love your merchandise, I'm not sure I want the hassle of dealing with you!  Somehow none of this makes sense to me!