This was my first Keurig, which I received from Influenster and Keurig to try and review. I found it easy to use, and it makes super hot coffee within minutes. Probably the biggest con for me was that it's too short to fit my Yeti tumbler under it, and it's just an extra step for me to pour it from another mug into my Yeti to take with me to work. Otherwise, for a "light" coffee drinker such as myself, it makes fast cups of coffee and it's easy to use. Someone who drinks more than one or two cups every day may want to buy a larger version.