I had originally purchased my shark vacuum at the beginning of this year. I had only used it a handful of times. It works extremely well! I was very pleased with its performance however I do believe their design is flawed. After only using it a few months my hose broke. The hose isn't quite long enough to wrap around and hook in the intended spot. It causes too much stress because you have to stretch it. Shark was very easy to work with to replace it though. I don't plan on wrapping the new hose around the machine like the other one to prevent the hose from breaking again.