We bought this a couple months ago and are just now getting around to putting it up. It has no hardware with it. The gate has sat in the closet untouched the entire time. I checked the entire closet to see if maybe it fell off but no dice. We don't have the receipt anymore so we can't take it back. I came to the site to try to get replacement parts. They're difficult to find due to none of the parts identifying which gate they belong to and half of them don't have pictures.  Lucked out and this one does. Tried to order them but got told 4 times that I needed to check my billing. I double and triple checked it and nothing was wrong. About to throw this gate in the pile headed to the dump tomorrow and get one from a brand that can bother to include hardware.