When the boxes arrived, much earlier than expected, I was very concerned because they were squished and one was ripped open.  After unpacking, the only damage I found was a tear in the underside of one chair which is a miracle.  The packing was atrocious!  Assembly was not too difficult but the instructions are quite limited.  Just pictures.  I didn't notice the bolts that went on the sides under the back until I had assembled 3 chairs.  The fourth chair was a breeze because I put the side bolts in first which helped align the back bolt holes.  If I had started that way, the assembly would not have been as frustrating.  A drill would also make things easier.  The color was not what I expected but I absolutely love them!  They look elegant and the silver tacks make them look expensive.  I only bought 4 chairs but am considering buying 2 more.  I am so pleased with the quality.  I would definately recommend this product!