After ordering this bed it said it was going to take over month to get. I tried to cancel it the next day. It wouldn't let me. Which i don't understand bc it didn't ship for days after I ordered. When I finally got the bed most of the hardware was missing. We had hired someone to come assemble the bed just to find out it couldn't be. The customer service department did order me new parts but told me it would be 4 days until they ship and most of the time FedEx or ups. So who knows when we will receive them.   Offered nothing for my trouble or the money I'm out. I will never order from this company again. I feel like they don't take care about the customer.