We are thrilled with our mantel choice.  This is a high-end product costing much less than if we purchased it elsewhere.  It was solidly packaged and arrived promptly.  There was a tiny dent in the horizontal piece, about the size of a pencil eraser head.  We had planned to paint the mantel, so my husband filled it; and I have absolutely no idea where the blemish was.  We couldn't be happier wih our purchase.  Installation was unbelieveably easy.