The chair was easy to put together, great size (not too small or too big), silent rocking, and comfortable. The chair itself is a great product. The handling is what loses one star. The chair came dirty and with staples I the back that cut trough the chair. I am way too pregnant to deal with costumer service and return, which in the past have been a rustle and I have to pay to return it. I felt that it is more worth of both time and money to just keep it and clean hoping that the small damage in the back won’t turn into something bigger. Hope that helps!