I am simply amazed by how this machine cleans especially since we have two large dogs and three cats. Firstly, I will say that I've had a Crosswave for about a year and while it works I just haven't loved it. We have premium vinyl plank floors and the Crosswave always left them with streaks and I really to work to get the tough pet grime off. Enter the Symphony. The vacuum has strong suction and even pulls dust kitties from across the room and it picks up litter and keeps it in. Then the steamer comes behind and pulls up the grime. We have tile in the kitchen and it and the remainder of the house are immaculate when done. The only thing you need to remember is that the steamer is behind the vacuum so when doing the mop boards you need to come along side of them to use the steamer. Great Job Bissell!