When I bought the chair it was during Covid it didn’t give me an option for people to come and assemble the chair. The assembly was not  a problem with the first time I bought. However when they delivered the secondone yesterday there’s a bolt missing out of the mechanical system that allows The foot rest to Raise There is a bolt missing it’s a manufacturers fault because we don’t put together the motor or the inside of the chair. The only thing we had to do was hook up the cord and plug it in. When I called corporate they said that I opted out of them assembling however when I bought it they weren’t allowed in your house or to come in and assemble it because of Covid so they just drop it at your door. There was not a bolt anywhere in anything I looked in all the packaging it’s just literally missing and was never put in at the manufacturer during the building. However I did talk to corporate and they are sending someone out at no charge on Monday to fix it.
I do appreciate it.