Updated a year later: 
We have had so many problems with this toilet.  Customer service was responsive but by the time things got bad and I didn't know what was needed, they told me the warrenty had expired and they could no longer help me.  If they would have sent someone out to repair it when I reported it, it would have been under warrenty. A toilet of this expense should last more than a year. Now we can't use the Bidet without water leaking from the bottom of the toilet all over the floor.  It's been a great disappointment.
Orignal review:
Best toilet ever!  We put this in a newly remodeled bathroom, so we were able to run a plug next to the toilet.  All functions work great, been installed for a month now.  Using it without the remote is a pain, but doable.  Most places had this on back order, but not Wafair, I was able to get this in a timely manner.