This review is based 99% on the person who put the rod up for me ... someone who doesn't think reading directions is important. :) After several failed attempts, we took a 24-hr. break and then tried again. This time I watched what they were doing and saw that it was the opposite of what the directions said to do. Since there is no hardware involved, some would think that the installation should be intuitive but I'm here to tell you ... it is not. Read the directions ... it works great!! The reason I'm rating this a 4 and not a 5 is because there is a gap between the two pieces once the rod is firmly in place. I'm not positive that this is how it is supposed to be or if this is the result of too many twists of the wrong piece in the wrong direction. Even with the gap ... I love it and would highly recommend it. Looks way more expensive than it costs!!