I must say that this Hamilton Beach 2 slice toaster has made the best toast I have ever had, and I definitely would recommend it. We like Italian toast and it was nice and browned on the outside and soft on the inside! 
Any issues that we had were cosmetic.  First I did not like the knob to turn the settings.  It felt flimsy.  Also, being a senior, the black on black on the knob made it very hard to see the settings.  My husband had to use a flashlight to get his preferred setting.
Also the fingerprints were had to remove.